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What Hazards does SERVPRO Have to be Mindful of When Dealing with Fire and Soot Damage?

10/14/2020 (Permalink)

smoke filling room and surrounding smoke detector Smoke and soot travel throughout the house and an be difficult to clean. SERVPRO has the answers!

Setauket Homeowners Need Safety-Conscious Fire and Soot Damage Restoration Crews 

Home safety is something most Setauket homeowners are aware of, at least some of the time. We all know the importance of not leaving a burning candle unattended and always keeping on top of roof repairs. When it comes to a disaster in the home, health and safety become even more critical, and you need a repair crew who will put safety first.  

Fire and soot damage to your Setauket home brings with it a slew of potential hazards. It would be helpful if you had access to a restoration team that understands how to identify and mitigate risks and create a safe working space. Good health and safety practices mean peace of mind for you and your family and a lower-risk remediation project.  

What kind of training does SERVPRO give its employees? 

We train all our technicians to the standards set by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The IICRC offers the industry standard in cleaning practices, which means our SERVPRO techs are up-to-date on the best practices and techniques for every aspect of remediation.  

Because SERVPRO of Port Jefferson is a Franchise, our team has access to national training resources including:

  • Training at our training facility
  • Self-paced e-learning 
  • Opportunities for professional development and ongoing training 

What structural hazards are there during restoration? 

One of the main concerns when remediating with fire and soot damage is structural safety. Fire can wreak havoc with walls, ceilings, roofs, and crawl-spaces, leaving your home unstable. For example, there is the risk of falling debris, sagging ceilings, or even sharp edges that could cause a wound. 

We equip our teams with hard hats and safety boots, and securing the working area's safety is our priority. If we need to call in an engineer or other professional to help keep the site safe, we will. SERVPRO teams will advise you when it is safe to enter, so please follow their directions.  

We also know of the potential for slip, trip, and fall hazards. These can be caused by: 

  • Floors that are wet from firefighting efforts
  • Soot residue on tile floors
  • Walking onto hardwood floors after stepping on a damp surface
  • Protruding nails or splinters, unstable flooring, or holes 

Our teams will set up caution signs to warn workers and your family of potential problems. 

What about the risks from fire and soot? 

Smoke in Setauket is a hazardous substance that can be noxious. We furnish our teams with personal protective equipment, including aprons, gloves, and respirators, to keep them safe while working. Because soot can be hazardous and can also damage your home, the residue must be cleaned thoroughly. 

 Our teams understand the different kinds of soot and the way it interacts with various surfaces. We can take care of cleaning soot from: 

  • The walls and ceilings of your home
  • Textiles such as linens, drapes, and carpets
  • Upholstery and cushions
  • Wooden and metal furniture 

The best way to deal with soot is thorough cleaning – and that is what we do best. We use a range of scrubbing actions, chemical cleaning, and sometimes media blasting to clean the soot out of every nook and cranny. We can also use ultrasonic and hydraulic cleaning for your soft furnishings, linens, drapes, and spot cleaning for more delicate upholstery. 

Is there a danger from firefighting chemicals? 

Firefighting chemicals are a necessary part of extinguishing a blaze – but they can also be toxic. That is why we recommend you dispose of all food, cosmetics, make-up, and medicines that were exposed to firefighting chemicals. It is better to replace them than run the risk of contamination. 

Our cleaning process also helps remove leftover residues from firefighting efforts. 

Are there any hazards from fogging? 

Our goal is to leave your home, "Like it never even happened." That means leaving it smelling fresh too. Thermal fogging is a powerful way to deal with leftover odors, but it comes with its risks, which our technicians must stay aware. 

Thermal fogging chemicals are flammable, so our technicians must extinguish all pilot lights, stoves, water heaters, ranges, etc. before beginning. We also turn off any electrical devices that could cause a spark. We do not begin fogging until you, your family, and pets are clear of the area. We also post signs to let people know fogging is in progress, and we will advise you can safely re-enter the room. We also ventilate the area thoroughly before you come back. 

Fire and soot damage can cause many hazards. You can rely on SERVPRO to take care of risks and advise you when it is safe to re-enter damaged areas. For help with fire and soot cleanup, call SERVPRO of Port Jefferson at (631) 476-5300.

How Does Containment Protect Your Rocky Point Shop from Fire Damage?

10/11/2020 (Permalink)

interior of a shop covered in soot and remains from fire If your shop has suffered from fire damage then you should contact SERVPRO. SERVPRO provides 24/7 mitigation and remediation services.

When a fire damages a portion of your Rocky Point retail shop, we can work quickly to prevent the spread of hazardous conditions like soot, smoke, and odors.

Fires can be destructive to Rocky Point shops, especially when post-extinguishment mitigation does not begin as quickly as it should. Because our SERVPRO team stays prepared for losses like these, we can mobilize promptly after notification of your disaster.

The objective of early fire damage restoration for Rocky Point shops like yours is to protect as much of the structure and your wares as possible. The best strategy for this is the installation of containment barriers with poly sheeting and wood frames. These rigid barriers can help out your business in multiple ways, including: 

  • Establishing a Staging Area – By creating a clean room adjacent to the work areas, we can prevent cross-contamination of entire regions to the restoration zone. Staging areas also serve as an accessible location for storing vital mitigation and recovery equipment. 
  • Preventing the Spread of Contaminants – There are numerous threats and hazards that persist long after a fire gets extinguished, including circulating soot particles. Carcinogens and toxins can also be present. Barriers prevent the migration of these effects until air quality control practices can eliminate the threats.
  • Allowing Your Business to Continue – In some situations, the placement of barriers and containment walls can keep your shop going in a limited capacity when possible.

Can SERVPRO Perform Build Back as Well? 

There are few fire restoration situations that our professionals begin without the understanding that build-back and reconstruction are likely necessary at some point. In these circumstances where your shop becomes impacted by spreading fire effects, our professionals might need to remove shelving, counters, and other fixtures to replace them.

While fire losses can be devastating to your business, our SERVPRO of Port Jefferson team can help with fast and reliable responses when it matters most. Give us a call today at (631) 476-5300.

Click here for more information about Rocky Point.

What Should Be Done First After Water Damage?

9/14/2020 (Permalink)

Collecting water with buckets Don’t let water take over your home. Don’t wait. Call SERVPRO today for assistance.

SERVPRO technicians can be on the scene quickly for any water damage restoration services needed in Rocky Point homes.

When a pipe breaks, roof leaks, or a toilet backs up, you can help limit the damage to your Rocky Point home by taking some preliminary actions before the SERVPRO technicians arrive on-site, by doing any of the following steps, only if it safe to do so:  

  • Turn off the water in the home if applicable
  • Move furnishings out of the wet area of the home
  • If the water contains sewage or known chemicals, avoid contact 
  • Close off the area if there is a strong odor  
  • If there is something you need from the area but cannot enter, tell the crew chief when the techs arrive, and they can obtain items out of the work-site for you

What is the Process for Water Damage Repair from SERVPRO?  

Even though every water damage repair job in Rocky Point has unique characteristics for SERVPRO, the scientific methods used by the certified techs are finite and designed for the most favorable outcome after water damage. 

The standard process is scoping of the area to locate the migration path of the water using different kinds of moisture detection devices, including thermal imaging and penetrating probes, depending on the surface getting inspected. Then they choose the method for water extraction depending on the amount of water that needs removal. The techs use submersible pumps to bring down standing water rapidly and then finish up with portable pumps to ensure as much moisture as possible. The attention paid during the extraction phase of the mitigation assists in lessening the drying time needed and allows the techs to move into prepping the job-site for the necessary repairs for a full restoration.

SERVPRO of Port Jefferson at (631) 476-5300 can handle any size water repair in your local properties from a single room to an entire home that needs extraction, drying, and restoration after water damage. 

My Ranch Style Home Was Hit Hard By Storms – How Does The Flooding Impact My Home?

9/11/2020 (Permalink)

A SERVPRO vehicle parked in front of a home. When a storm damages your Stony Brook home, call SERVPRO we can be right over.

Homes in Stony Brook Can Be Hit By Storms at Any Time – Flooding Can Do Serious Damage to a Residence if Left Unattended 

Stony Brook started as a resort area and grew into a hamlet that caters to tourists. As a coastal town, storms could put all of that to a stop with severe flooding. According to, Stony Brook is in the top half of Cities in NY for total exposure of homes on land below 6 feet for cities under 100,000 in population. Over the past 34 years, Stony Brook has had approximately 5” of sea-level rise. This means that storm surges and high tides are at an increase, and the storms are becoming more severe.

 What Are Some Main Concerns With Flooding?

With any flood damage in Stony Brook, contaminated water is one of the main concerns. There are three types of water that SERVPRO deals with in the restoration business. These include:

  •   Category I – Clean Water – this is water from a non-contaminated source such as the kitchen sink.
  •   Category II – Gray Water – this is water that is “dirty” but not a biohazard. Examples are dishwater, washing machine overflow, or toilet with urine only.
  •   Category III – Blackwater – highly contaminated and unsafe. Floodwater and raw sewage are in this category. Clean and gray water can turn into black if left untreated.

Storms can cause flash flooding and bring water surging through your home. With that comes things such as bacteria, dirt, debris, dead animals, and chemical waste. Avoid contact with flood water if at all possible. Our crew has the proper PPE to safely deal with the situation.

Another concern is structural damage. Moisture can cause structural components to weaken and deteriorate the longer they are exposed to it. Construction materials and the content of your home can deteriorate rapidly in standing water. Secondary damage, such as mold, is always a potential problem with floods. Mold develops in as little as 24 hours and can cause health effects. The sooner you call SERVPRO the better to avoid problems like this.

 What Does SERVPRO Do to Mitigate Flood Damage?

Safety is the first concern. When our technicians arrive on the scene, any emergency mitigation needs are addressed. This can include tarping the roof to prevent more water from entering the home. Containment is another process that is often used to keep moisture from spreading to unaffected areas. The crew ensures that there are no electrical safety hazards. 

One of the problems with flood damage is that porous material such as sheetrock, insulation, and drywall absorb the contaminated water. These have to get removed as quickly as possible as they continue to wick moisture. Unlike clean water damage, there are items that cannot merely be dried and cleaned with flooding. The technicians typically implement the following processes:

  • Muck Out – The removal of mud, silt, and debris that floodwaters deposit in a home. 
  • Water Extraction – SERVPRO has several pump options, including trash, truck-mounted, and submersible. 
  • Removal – Items and materials that cannot be salvaged are removed and disposed of properly.
  • Cleaning – Scrubbing the interior of the home. This includes walls and floors.
  • Sanitizing – Disinfecting takes place several times. Antimicrobials and antifungal agents are used.
  • Content Management –Items are cleaned on-site if possible. If not, they are removed to our warehouse for cleaning.
  • Deodorizing – This can include air scrubbers, time-released products, and other odor removal methods.
  • Restoration – Rebuilding and restoring the interior of the home to preloss condition.

Giving You Peace of Mind

When floodwaters overtake your home, it can be devastating. It may mean you cannot stay in your home until the flood restoration is complete. Some things cannot be salvaged when it comes to flooding, such as carpet. That can be difficult to deal with too. Your family’s safety is your primary concern. The last thing you need to worry about is whether or not your house is going to be taken care of properly. SERVPRO provides peace of mind for our customers. You can trust our technicians to treat your home like they would their own. We have homes and families in the same town as you do. We know the importance of needing your residence returned to you so life can continue as normal.

 Flooding can throw your family into chaos. Once everyone is safe, and you are able, give SERVPRO a call. The faster the restoration intervention begins, the fewer problems there are in the end. Our Green Team is available 24/7. We are typically at your door within a few hours of you contacting us. We’re Faster To Any Size Disaster.

 Contact SERVPRO of Port Jefferson at (631) 476-5300 for quality flood damage service.

Do I Need Professional Remediation for Mold in Stony Brook?

9/6/2020 (Permalink)

mold growing in the corner of a room Mold damage can be hard to clean up, especially because you can’t do it yourself. Contact SERVPRO for professional remediation services.

Using Mold Removal Companies Can Reduce the Likelihood of Mold Returning. SERVPRO Offers Mold Remediation to Residents in the Stony Brook Area.

How does mold spread through a property?

Mold particles are microscopic and permeate the indoor environment of your Stony Brook home. In small quantities, these microbial organisms are not a problem. However, when they come into contact with damp surfaces, they can proliferate, causing an unpleasant odor. Porous surfaces like carpets, textiles, insulation, drywall, or woods can aid in spreading mold, which can get out of control without early intervention. Mold remediation covers both the existing site of infestation as well as tracing the mold throughout the home. Sometimes, SERVPRO technicians may need to remove physical barriers to assess how far a mold infestation has spread. When dealing with mold issues, it is essential to establish a containment area to prevent inadvertently spreading spores on clothing or airways to other areas of the home.

How can I prevent mold from spreading during a cleanup?

Most mold removal companies in Stony Brook use aggressive agitation to remove mold colonies and the hyphae that bind them to surfaces. Using blasting equipment or agitation can be aggressive and lift mold particles, and spores, into airways. When performing mold cleanup, it is essential to control the surrounding area to reduce infestation in other areas. Heating, ventilation, and air conditioning (HVAC) systems should be shut off during cleanup to prevent the possible spread of an outbreak. SERVPRO technicians frequently use blasting methods alongside a high-efficiency particulate air (HEPA) filter to capture tiny mold particles.

How can I spot the symptoms of mold in my home?

  • Damp spots in some areas of the home
  • Unpleasant, musty odors
  • Visible signs of mold colonies on walls

Containment is an essential aspect of mold remediation. Contact SERVPRO of Port Jefferson at (631) 476-5300 for responsible cleanup.

Click here for more information about Stony Brook.

Can My Family's Heirlooms and Important Documents Be Saved after a Flood?

8/24/2020 (Permalink)

scrolled document water stains Call SERVPRO to rescue your water damaged documents, photos, and possession anywhere in the Stony Brook area. We can help.

SERVPRO Provides the Best Possible Restoration Services for Possessions and Contents in Your Stony Brook Home

Floodwaters flowing through your Stony Brook home can damage many of your most essential items. Also, there are often many pollutants absorbed by the floodwaters. These contaminants range from mud to a range of chemicals, as well as biological material. Many of these chemicals and biological elements can be quite hazardous to your health.

SERVPRO has worked with many families over the years who have experienced flood damage in Stony Brook. We understand how valuable family heirlooms, photos, various documents, diplomas, marriage certificates, and much more can be. We work with family members to identify these items and recover as many as possible. It is important to note that not everything can be recovered or restored to their original condition due to moisture damage or contamination from various pollutants.

When Can I Enter My Home to Retrieve Items Important to My Family?

We assess every flood-damaged home before our team enters the house. We check for electrical and fuel hazards, dangerous chemicals, and areas where our team and homeowners could injure themselves. It may not be appropriate for homeowners to enter. In these situations, SERVPRO can work closely with the homeowner to identify the needed items and their location within the home. We evaluate all contents to determine if they are damaged beyond repair or can be disinfected and cleaned.

All items that are considered valuable are documented and removed if possible, with the homeowner’s approval for disinfection and cleaning. Flood damage may also require removal of flooring, flood cuts on walls, and damaged furniture. Once flood cleanup is completed, drying and restoration activities can commence.

SERVPRO can provide initial flood damage cleanup, removal services, and restoration services. We can also manage the reconstruction services and tradespeople required to restore your home or business to its preloss condition.

Call SERVPRO of Port Jefferson (631) 476-5300 to assist with the restoration of your flood-damaged home.

Will My Setauket Home Be Livable Again After a Fire?

8/23/2020 (Permalink)

kitchen covered in ashes and soot When dealing with fire damage you want to get your house back into working shape as quickly as possible. Contact SERVPRO for remediation services.

Hire SERVPRO to Restore Your Setauket Home From The Effects of a Fire

So Why SERVPRO for Cleaning My Home?

Fire restoration to Setauket homes requires far more skill than washing walls, repainting, and removing burned material. SERVPRO technicians train in the four elements needed to suspend smoke residues in a cleaning solution so they can be more easily removed without harming the personal and structural property.

What Are the Four Elements to Clean and Restore My Home?

  • Temperature. Increasing the temperature of a cleaning solution speeds up the chemical process. Depending on the material being cleaned and the solution she chose, our restoration technician selects the temperature that helps her get the most out of her cleaning efforts. 
  • Agitation. Here, our technician uses air and water pressure, brushes, and cloths to scrub or agitate residues off surfaces. For very thick layers of residues, technicians also have the option to place an item in an ultrasonic machine to use sonic vibrations to sufficiently agitate the cleaning solution to remove the residues without harming the surface. 
  • Chemical Action. The commercial-grade cleaners our technicians use clear surfaces of residues by reaction with both the residues and the property surfaces where they are attached. The type of chemical action depends on the cleaner and the surface where it will be used. Options include dissolving, emulsifying, bleaching, oxidizing, changing pH, or digesting them into the solution.
  • Time. Each cleaning agent requires time to rest or dwell on the surface. Our technicians carefully watch surfaces to ensure they do not exceed the time and accidentally cause further damage. 

What Happens Next?

SERVPRO technicians carefully collect the residues for removal from the home. As they perform these tasks, other team members remove items too burned for restoration and dispose of them safely, without spreading any residues to other parts of the home.

To learn more about what we can do for your home here or to schedule a service visit in Rocky Point, call SERVPRO of Port Jefferson today at (631) 476-5300. We are here for you. 

Click here for more information about Setauket.

Can One Company Handle Damage to Both My House and My Things After Storm Damage and Flooding?

8/12/2020 (Permalink)

Hands holding home You can rest assured that your home is in good hands with our experienced SERVPRO technicians. We are available 24/7.

Do Not Juggle the Competing Interests of Your House and Its Contents at a Stressful Time-- SERVPRO Provides Comprehensive Mitigation and Remediation Services for Storm-Related Flood Damage.

It is the time of year we hunker down in anticipation of the Atlantic hurricane and tropical storm systems pummeling Rocky Point and other communities on Long Island Sound. If your home lies within the path of the torrential rains and fierce, sustained winds possible during these weather events, you might need to cope with overland flooding, foundation seepage, and water loss from structural storm damage. Even if you move your most valuable and vulnerable furnishings and possessions above the basement or even first-floor level when your roof fails, windows or doors blow out, or siding tears off and disintegrates, storm water flooding finds those carefully stored items. 

Who Can Help When Both Structures and Contents Have Severe Flood Damage?

Disaster recovery companies take on a staggeringly complex job when homeowners in Rocky Point seek flood damage assistance. One of the ways to manage any complicated challenge is to invoke the principle of "divide and conquer." Making a decision to move your electronics, furniture, window coverings, rugs, clothing, household goods, and other personal possessions to a space outside of your flood-damaged house is an excellent option to give both your household goods and your home's structure a fighting chance at speedy recovery under the circumstances. The restoration company with which you partner must be able to transport, track, process, remediate, and store the items moved securely for this opportunity to work.

How Do Professionals Manage a Pack-Out During Flood Damage Mitigation and Remediation?

SERVPRO has a robust protocol for move-outs during all types of disaster emergency services. The Contents Claim Inventory Service (CCIS) we employ provides a variety of ways to document what is removed, the conditions of the items packed and moved, and the processing that our specialized contents technicians complete for each article inventoried. This comprehensive system is beneficial as we correspond with your insurance company, providing real-time evidence to form a basis for the carrier to pay for restoration interventions or to approve a claim value for items that cannot endure appropriate restoration.

How Does the Pack-Out Work? Do I Have Responsibilities?

Our managers work closely with you to determine what items are of the highest priority to move to a safer place. Particularly with categories of property like documents and seasonal clothing, we want to make sure that you can have access to needed articles quickly. Because of this goal, we ask you to sort out the possibly needed items or give us instructions to effect this for you. The production crew does the inventorying, packing, labeling, and transporting. When the boxes and other containers arrive at our production facility, they have been inventoried as follows:

  • Written lists are produced for some items -- including explanations and instructions from you, if applicable, to be followed by our crew members
  • Digital photographs are taken at the time pack-out and throughout the remediation process -- an excellent way to document the original damaged condition and the results of interventions
  • Barcoding -- perfect for matching up items pre and post-processing
  • Container labels -- definitely needed if we retrieve items for you out of our facility before pack-back and useful when our crew reintroduces the packed-out inventory to your cleaned, disinfected, and dried out house

What Is the Overall Procedure at My House While Contents Are Managed Off-Site?

We assess and control safety hazards, and then our crews dig in, perhaps literally, if silt and mud or other debris are issues. We then follow this general agenda:

  • We pump and/or extract visible standing water (containing and disposing of it per local regulations)
  • We use moisture detectors and meters to locate hidden water and measure moisture content for baseline drying data
  • We use controlled demolition tactics like flood cuts and drilled holes to release the water trapped behind structures and provide better airflow for structural drying
  • We clean and disinfect soiled surfaces with EPA-registered products using appropriate techniques and tools
  • We design a scientifically-based drying plan and implement it with air movers, hearts, and dehumidifiers

SERVPRO of Port Jefferson is ready for everything severe storms and flood damage can bring to our region's residents. Call (631) 476-5300 to explore how we can clean and dry both your home and your possessions.

How Can I Protect my Warehouse When it Floods?

7/28/2020 (Permalink)

Warehouse Flooding is no match for SERVPRO. We are equipped and ready at a moment's notice to restore your home or business.

Your Warehouse in Rocky Point can use the Protection of our SERVPRO Team.

Our commercial community in Rocky Point is essential to the area. Within our specialties, we provide goods and services to our neighbors, and protecting the local economy is everyone's goal. Whenever a leak springs in a warehouse and threatens a fellow business owner's livelihood, a professional water restoration crew is the key to protecting that business.

Water mitigation in commercial settings in Rocky Point benefits from the expertise of our team at SERVPRO. As soon as you discover the damage, reach out to our 24/7 hotline and allow our certified water restoration technicians into your space. Upon arrival, we begin a thorough inspection of your warehouse to identify problem areas and start mitigating your loss in time and money. Our work is documented step by step, and we are happy to assist as you file an insurance claim.

Can I save my inventory after a warehouse flood?

The goal is to mitigate your loss and save your inventory as much as possible. Depending on the items in your warehouse and how much water is in it, we can make an informed decision to preserve your assets. The volume of water in your establishment will determine which of our industrial equipment we resort to extracting standing water. For more significant amounts, we could use a truck-mounted pump or use wand extractors for hard-to-access crevices. Regardless of your needs, we have a solution to meet them. Other considerations necessary for a complete water restoration process could include-

Using a desiccant machine to dry your warehouse including any shelving vulnerable to corrosion thoroughly

Spraying an antimicrobial solution to prevent mold growth consequence of standing water

Disposing of any items that could hold excess moisture and allow bacteria to prosper

Whether you worry about a lingering smell, microbes, or structural weakness, SERVPRO of Port Jefferson is your partner during the restoration process. Call our team at (631) 476-5300 as soon as you face the emergency and let us take every step to make your warehouse look "Like it never even happened." 

More Information about Rocky Point.

What Should I Do When Water Comes Into My House From the Ground After a Storm?

7/22/2020 (Permalink)

Flood waters by home We’re Faster to Any Size Disaster.

For Flood Damage Mitigation After Moisture From the Ground Enters Your Stony Brook Home Call SERVPRO.

When severe thunderstorms strike the Stony Brook area, a significant amount of rainfall can likely come in a short period. Excessive rain can cause water to rise from the ground and enter your dwelling.

How can you remove moisture from my home that entered from the ground?

During flood damage repair in Stony Brook, our SERVPRO technicians can start the process by thoroughly inspecting your home for moisture. We can use sensors and moisture meters to detect moisture in your building materials, such as your carpet, drywall, and wooden structural components. Once we determine where the H2O went and what items got wet, we can then proceed with the extraction process to remove the water while it is still a liquid. Next, we can dry out your building materials by using a combination of air movers and dehumidifiers. However, since muddy water coming from the ground could be contaminated, we must remove any porous substances like your carpet and decontaminate any other wet materials with specialized chemical products.

What types of products do you use to sanitize my home?

Phenolics: Phenol disinfectants are best used if they are in a mixture that has a pH of six or seven. Phenolics like Sporicidin can be effective against a broad spectrum of bacteria, viruses, fungi, and fungal spores.

Chlorines: Chlorine-based products such as bleach or Vanquish can also be used to fight against several different types of bacteria, fungi, and viruses. However, chlorines have a strong odor, can irritate skin and respiratory systems, and can dyes and dull finished wood surfaces.

Quaternary Compounds: These disinfectants have a pleasant odor and can even counteract foul odors. Quaternary solutions work best in the nine to ten pH range and are effective against a wide variety of viruses, fungi, and bacteria.

If you ever find that muddy water has entered your home after a rainstorm, call SERVPRO of Port Jefferson at (631) 476-5300 24/7.

Learn more about Stony Brook.