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Does Your Port Jefferson Business Have a SERVPRO Emergency Ready Plan?

4/22/2019 (Permalink)

Commercial Does Your Port Jefferson Business Have a SERVPRO Emergency Ready Plan? Reservations for two should not include water damage.

Prepare for Unexpected Water Damage to Your Port Jefferson Business

Your Port Jefferson restaurant or gift shop caters to both residents and visitors to our beautiful village on the north coast of Long Island. The last thing you need is the disruption and chaos of a water loss, but it does happen. To avoid disappointing customers and losing their business for a time or permanently consider working with our experienced project managers on a proactive approach to any possible water event. 

Commercial water damage in Port Jefferson can have many causes. Plumbing springs leaks and appliances malfunction, both instances capable of closing your doors for the short term. Unfortunately, statistics show that a business that needs to shut down and regroup after a water disaster can see the short term need turn into a permanent closure. We have options to prevent the double tragedy of water damage and business loss. 

Developing a personalized SERVPRO Emergency Ready Plan and Profile (ERP) is a proactive step you take in collaboration with our team to minimize the effect of a water loss and get your back to business in record time. One of our managers visits your site, becoming familiar with your layout and operations. An evaluation of your commercial property’s strengths and vulnerabilities permits us to make recommendations that could save you from severe damage to the building’s structure, equipment, and contents if a water event occurs. 

You use the SERVPRO mobile app to add details and set out priorities. Identify key vendors and contractors for us to contact if we have questions during remediation. Share information about the location of utility shut-offs and critical documents. Designate trusted employees or others who can act in your stead if you are out of town or otherwise unavailable during the emergency.

Taken together the two parts of the SERVPRO ERP provide a concise, digital blueprint for our team to follow in the event of a water crisis at your business. The documents make it clear you choose us to meet your restoration needs, and the confidence you and your customers feel knowing our industry-leading team is on your side smooths the process. 

Contact us at (631) 476-5300 to schedule a walk-through to start the ERP process. SERVPRO of Port Jefferson is eager to partner with you and your workforce to prepare for the worst by working with the best. 

Read about the Port Jefferson Village Center here.

Red Flag Warning

4/4/2019 (Permalink)

What is a Red Flag Warning!?

Red Flag warning means warm temperatures, very low humidities and stronger winds are expected to combine to produce an increased risk of fire danger. 

Red fag warning are issued to inform area firefighting and land management agencies that conditions are ideal for wildland fire combustion.

If you are allowed to burn in your area, all burn barrels must be covered with a weighted metal cover, with holes no larger than 3/4 of an inch.

  • Do not throw cigarettes or matches out of a moving vehicle. They may ignite dry grass on the side of the road and become a wildfire. 
  • Extinguish all outdoor fires properly. Drown fires with plenty of water and stir to make sure everything is cold to the touch. Dunk charcoal in water until cold. Do not throw live charcoal on the ground and leave it.
  • Never leave a fire unattended. Sparks or embers can blow into leaves or grass, ignite a fire, and quickly spread. 

Smoke Damage After a Fire

3/27/2019 (Permalink)

Smoke Damage After a Fire

Residential and commercial fires can be devastating. Even a minor fire can cause major damage to a property. What most people may not realize is that the actual flames are only one part of the damage that occurs during a fire. Many times, smoke damage is significantly worse.

Smoke is a byproduct of most fires, leaving your home or business smelling like charcoal. Smoke is visible because it contains tiny particles of carbon and other materials and becomes trapped in fabrics, upholstery, and carpeting.

Oftentimes smoke can cause headaches or make you feel physically ill. For those with asthma, allergies, or chronic lung diseases, odors from smoke and fires can increase your symptoms or cause sudden attacks.

Cleaning and Deodorizing Smoke Damage

While you may be able to clean and deodorize smoke damage on your own, prolonged exposure increases the chances of lingering odors. Since smoke can travel much further than flames, it may be necessary to clean and deodorize several rooms or your entire property.

Smoke restoration is the process of removing smoke odors after a fire. The exact deodorization process will vary depending on the extent of the fire smell and the type of materials involved.

Upholstery and fabrics are often dry cleaned with special chemical deodorizers to neutralize the smell. Carpeting is often treated with deodorizing chemicals, then either steam or dry cleaned. Porous materials like drywall and wood often require ozone treatments to completely remove fire smells.

Smoke odors may persist even after cleaning up soot and fire damage. Successfully deodorizing after a fire requires immediate action. These actions may include treating surfaces with commercial deodorizing chemicals specifically designed to neutralize smoke smells.

For persistent or overwhelming smoky smells, it may be necessary to use an ozone generator. These machines produce ozone (O3) molecules that help to remove fire and smoke odors.

SERVPRO is an experienced smoke damage restoration company. Our crews are experienced in cleaning and deodorizing smoke smells after a fire.

SERVPRO’s technicians use commercial grade equipment to remove smoke odors and clean fire damage. From carpeting and upholstery to walls and cabinets, we will deodorize your home or business after smoke damage.

Let SERVPRO of Port Jefferson give you peace of mind in an emergency. Call 631-476-5300


3/26/2019 (Permalink)

Working to make water damage "Like it never even happened." That's the pledge by SERVPRO of Port Jefferson.

Leaks and moisture build-up can cause serious damage to the floors, walls and ceilings of your home or business if they continue to go undiscovered. This problem can lead to soft dry wall, stained ceiling tiles and other more serious problems. Even though the damage may go unnoticed for an extended period of time, timely and proper cleanup is vital to the successful restoration of your property and equipment.

Leaks from piping, roofs and other water sources can cause damages that go unnoticed for weeks, even months. Do not attempt to clean up the water yourself as that can lead to further damage and contamination if not properly handled.

Available 24 hours a day, 365 days a year, SERVPRO of Port Jefferson can help protect your home and business from further damage.

Here are some simple maintenance tips:

* Inspect ceiling tiles regularly for discoloration or leaks. This could indicate leaks in the HVAC unit or piping.

*Check waterlines in coffee makers, refrigerators and water filtration systems for kinks or leaks annually.

*Remove standing water with a mop and seek professional assistance for complete drying and restoration.

When You Need a Quick Response

3/26/2019 (Permalink)

Call SERVPRO of Port Jefferson for rapid response to you your emergency. As a commercial property professional, your clients and tenants rely on you. SERVPRO Port Jefferson understands there's no such thing as a small emergency when it can cause negative impact on occupant safety, revenue loss and business continuity.

Timely mitigation is key to minimizing damage, business interruptions and recovery costs. SERVPRO of Port Jefferson will help to get your facility back into operation fast.


* Emergency Response: Reduce loss Severity/Pretesting for Restorability

* Contents Cleaning Specialists: On-site or Move Out

* Structural Restoration Services

* Large Loss Completion with Trained Crew Leaders.

Trust SERVPRO of Port Jefferson when disaster strikes.

Know Your Policy Before Disaser Strikes

3/22/2019 (Permalink)

What happens when you are standing on your front lawn watching the fire department attempt to save your burning house? Your first thought is: is my home salvageable? Your second thought is: will the insurance company cover this? You think to yourself that you must call your agent and a reputable company that is familiar with this type of loss, which is SERVPRO. Our professionals have worked for many years to help make fire damage “Like it never even happened.”

If your home is destroyed and uninhabitable, ensure that your homeowner’s policy has a loss clause that covers living expenses. You will need living expenses while your home is being repaired or rebuilt. Many people do not know their insurance policies well enough to advocate for themselves with their insurance company. Knowledge is the best protection. Be sure that you know what you are and are not covered for before a disaster strikes.

SERVPRO will not only be able to restore your home, but our knowledgeable Project Managers are well-versed in insurance coverage. SERVPRO works with all insurance companies and will communicate directly with your adjuster to ensure that you are back in your own home as quickly as possible. Our PM’s will help guide you as best they can during this extremely stressful time, and our expert and compassionate crew will get you back on your feet in no time.


3/7/2019 (Permalink)

The science of drying is known as psychrometrics. It is essential to know in order to properly dry and restore a structure to its preloss condition. SERVPRO of Port Jefferson follows a strict industry approved standards to help lower the chances of any secondary damage.

Your initial reaction to clean up a mess may be to grab a few towels or mop up the mess or place a fan or two around the damage area. However, when the carpet itself may be dry. There may be hidden moisture you cannot see or feel creating the potential for further damage.

Water can seep through pinhole cracks and crevices in floors; surfaces such as wood, drywall and carpet readily absorb water, pulling moisture further into the structure. Measuring moisture levels of the visibly affected areas, as well as surrounding areas, helps ensure proper drying and prevention of secondary damage.

SERVPRO strict industry-approved standards to measure the extent of moisture saturation and to offer drying, deodorizing and disinfecting services to help reduce the chance of any secondary damage. The Franchise Technician will:

  • Inspect the building to detect every area and component that is wet, preventing damage from occurring due to overlooked areas.
  • Measure the moisture levels in the wet materials and monitor these levels to ensure materials are drying properly.
  • Expedite the natural drying process by using professional drying equipment.

What does it mean to "expedite the natural drying process?" The environment always seeks equilibrium, because of this; a wet building can often dry naturally. When materials are wet, moisture will naturally move to drier air at the surface, but this can only happen if the air is actually drier. The trouble with the natural process is the length of time it can take to dry naturally. When drying takes too long, secondary damages may occur.

Our SERVPRO professionals have been trained to use top-of-the-line equipment, designed to expedite the natural drying process including equipment to help dry hardwood floors, tough to reach places inside walls and much more. State of the art monitoring equipment and a proven scientific method allows SERVPRO professionals to dry you home or business fast.

Frozen Pipes?

3/7/2019 (Permalink)

The American Red Cross provides information regarding Frozen Pipes: 

Why Pipe Freezing is a Problem

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing. 

Preventing Frozen Pipes

Before the onset of Cold weather, prevent freezing of these water supply lines and pipes by the following these recommendations:

Drain water from swimming pool and water sprinkler supply lines following manufacturer’s or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is the environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping. 

Remove, drain, and store hoses used outdoors. Close inside valves supply outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break. 

Check around the home for other areas where water supply lines are located in unheated areas. Look in the basement, crawl space, attic, garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.

Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes, Newspaper can provide some degree of insulation and protection to exposed pipes- even 1/4" of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing. 

During Cold Weather, Take Preventative Action

Keep garage doors closed if there are water supply lines in the garage. Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children. 

When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe-even at a trickle-helps prevent pipes from freezing. 

Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst. 

If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55°F

SERVPRO of Port Jefferson/Stony Brook are the Disaster Recovery Experts and are here to help! 

Article by: American Red Cross

Before Spring come, did you check your gutters?

3/7/2019 (Permalink)

Cleaning your gutters is important to the overall health of your home. If left neglected, serious water related issues can occur, such as:

  • Foundation damage
  • Structural issues
  • Fascia and soffit rot
  • Mold and mildew
  • Basement Flooding
  • …And more!

These home issues are not only annoying, but they can be incredibly expensive, costing thousands of dollars to repair! Having clog-free seamless gutters will divert water away from your home, mitigating any potential water damage from occurring.

A downspout is also an essential part of your gutter system and many problems can occur if it's not functioning properly. As you start to plant your spring flowers, be sure to check around the foundation of your home for pooling water. If you find water in your basement or crawlspace, Call SERVPRO of Port Jefferson 631-476-5300

How To Prepare For A Winter Storm

1/2/2019 (Permalink)

Tips from the American Red Cross on how to protect your home:

  • Make sure your home heating sources are installed according to local codes and permit requirements and are clean and in working order.
  • Make sure your home is properly insulated. Caulk and weather-strip doors and windowsills to keep cold air out.
  • Install storm windows or cover windows with plastic from the inside to provide an extra layer of insulation to keep cold air out.
  • Consider buying emergency heating equipment, such as a wood- or coal-burning stove or an electric or kerosene heater.  - Stoves must be properly vented and in good working order. Dispose of ashes safely. Keep a supply of wood or coal on hand. - Electric space heaters, either portable or fixed, must be certified by an independent testing laboratory. Plug a heater directly into the wall socket rather than using an extension cord and unplug it when it is not in use. - Use a kerosene heater only if permitted by law in your area; check with your local fire department. Use only the correct fuel for your unit. Properly ventilate the area. Refuel the unit outdoors only, and only when the unit is cool. Follow all of the manufacturer's instructions.
  • Consider storing sufficient heating fuel. Regular fuel sources may be cut off. Be cautious of fire hazards when storing any type of fuel.
  • If you have a fireplace, consider keeping a supply of firewood or coal. Be sure the fireplace is properly vented and in good working order and that you dispose of ashes safely.
  • Consider installing a portable generator, following our safety tips to avoid home fires and carbon monoxide poisoning
  • Consider purchasing flood insurance, if you live in a flood-prone area, to cover possible flood damage that may occur during the spring thaw. Homeowners' policies do not cover damage from floods. Ask your insurance agent about the National Flood Insurance Program (NFIP) if you are at risk. More information on NFIP is available at