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The Right Way to Deal With Water Damage in Your Setauket Home

3/25/2020 (Permalink)

Burst pipe Homeowners have to deal with many things which may include water damage. Contact SERVPRO right away.

Our SERVPRO Teams Know Exactly How to Handle Your Water Damage 

When water damages your house, the first thing you may be worried about is the cost of cleaning and drying the affected areas. Before you trouble yourself with figures, focus on minimizing water intrusion by shutting off the mains. Most plumbers install a switch that allows the homeowner to cut off the water supply in the event of a burst pipe or another problem that can cause water damage.

The main water shut-off valve is often installed in a place where you can access it easily, like the kitchen or the bathroom. To handle water damage in your Setauket home, you can call the remediation experts at SERVPRO. The bad thing about the flooding caused by broken pipes is that it can take place when you least expected it. For instance, you can come home from work to find water pooling on your floors. In such a case, switch off the electricity and salvage some of your valuable items.

Many property owners want to get a quote over the phone. Although it is possible to estimate how much our services cost, we cannot be certain. The strategy we employ while charging our clients is to first visit their homes and assess the damage. We put several factors into consideration. For instance, if your electric outlets are no longer functioning because of a ruined circuit, we can estimate the amount of fuel our portable generators can consume. We can also evaluate your plumbing system using thermal imaging technology to find out if your pipes need to be replaced. In such a case, we consider the cost of materials while getting your quote.

Water may also ruin your furniture. Several issues take place when water affects upholstery. These problems include:

 Swelling – The frames of furniture are usually made from wood, and they can, therefore, crack or swell. The frames of joints weaken because of swelling. Water may also cause the adhesives to break down.

 Color bleeding – When the dust cover becomes damp, it can bleed. If the water caused the dust cover to sag, the floors and carpets could get stained. The legs of wooden furniture often stain carpeting.

Water can also ruin wood furniture. It can make spots on the finish. The other negative consequences include cracking, weakening of the joints, or swelling. Our SERVPRO team can eliminate water spots with unique wood care products. When restoring properties, we use the best tools, including vacuum cleaners, air movers, and EPA-approved detergents.  

When dealing with a water loss incident, do not worry. Call SERVPRO of Port Jefferson at (631) 476-5300 for a free estimate, and effective restoration. We’re Faster To Any Size Disaster.     

Find out more about Setauket.

The Real Truth Behind Fire Damage Remediation in Setauket

3/19/2020 (Permalink)

fire damaged home Don't panic after the fire fighters leave. Contact Team SERVPRO 24/7 for effective remediation services. We are available 365 days a year.

Fire Damage Setauket – Developing a Plan

Whether it is a small fire in the kitchen or something more significant, most people are overwhelmed. Many wonder how their family can ever recover, should the family move out until repairs are made, and how can the odor from the smoke ever be removed? These are questions that most people have until a recovery plan is developed!

SERVPRO provides fire damage recovery services in Setauket and surrounding areas. We have had lots of experience with fire damage situations and can provide suggestions and helpful information regarding what to do in these situations. Most importantly, we develop a restoration plan in conjunction with your insurance provider and you, the client. We respond in less than 4 hours, and our teams are available every day, 24 hours a day.

Planning Recovery from Fire Damages

One of the first steps our crew chief undertakes when he arrives at your home is to assess the situation, the amount of damage, and if there are any safety concerns for the homeowner and our team members. Our crew chief begins to formulate a plan to restore your home, based on the amount of damage from the fire.

We take the following significant factors into account include the amount of charring and fire damage, water, or chemical damage from putting the fire out and smoke damage, which may have spread throughout the house. The amount and extent of smoke residue in the home depending on how hot the fire was, how long it burned, and air currents within the home. The smoke odor might have spread to every room if the furnace was operating at the time of the fire.

Our SERVPRO fire technicians develop a plan considering all of these factors, to restore your home to its original condition. Our crew chief can explain the plan, the timeline, and the overall cost. Once a plan is in place, homeowners can focus on the recovery as well and appreciate having a professional firm assisting in the recovery.

Call SERVPRO of Port Jefferson at (631) 476-5300 for 24/7 service. We proudly serve Shoreham, Belle Terre, and surrounding areas. We're Faster To Any Size Disaster.

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Eliminating Water Damage In Setauket

3/8/2020 (Permalink)

water damaged property For more information on what we can do for your home, call us today at (631) 476-5300.

Eliminating Water Damage In Setauket Homes

Despite its position on Long Island sound, Setauket homeowners often find themselves underwater from their own appliances rather than water rushing up from the coastline. Removing not just this water, but the after-effects as well.

If removed quickly, water damage in Setauket leaves behind only moderate physical issues like buckled floorboards and crumbling drywall. In these homes, SERVPRO restoration teams concentrate on eliminating the odors that damp property like carpets, drapes, and upholstery can generate to prevent the home from smelling and feeling clean again.

Our first step is to find the source of any odor and remove it if possible. In addition to personal property, structural property such as floor trim can absorb mold and mildew, generating some powerful odors. Team members don masks and other protective gear where needed and carefully remove all contaminated items to avoid further contaminating the home.

To deal with mild odors, SERVPRO specialists use absorption, filtration, and masking agents. The first two trap moisture, humidity, and some oils which produce annoying odors. As they work, team members then deploy masking agents to cover the malodors with a pleasant one until they are no longer needed.

For stronger odors and those generated by bacteria and fungus, they use disinfectants and sanitizers. They spray these chemicals directly onto affected surfaces to inhibit growth and reduce the odors until other team members can clean them off surfaces for disposal.

For strong odors in the air, technicians use pairing agents. They generate them with a ULV wet fogger that creates a cloud of particles that bind with the malodors, changing them and causing them to fall onto surfaces for easier cleaning and removal.

If these powerful odors penetrated furniture and structural property, team members utilize ozone generators to create an unstable oxygen molecule that mixes with and breaks down the malodors completely. Ozone is more often used with smoke odors.

At SERVPRO of Port Jefferson, teams work to eliminate the effects of water damage here and in nearby communities like Ridge, Rocky Point, and Stony Brook. For more information on what we can do for your home, call us today at (631) 476-5300.

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Why We Are The Leader In Rocky Point After A Fire

2/27/2020 (Permalink)

one of our technicians vans sitting outside a home Our technicians arrive right away to begin your fire damage restoration. We are available 24/7 to prevent further damage so call us right away.

How SERVPRO Technicians in Rocky Point Address Fire Damage

Any fire incident, big or small, usually sends smoke throughout the home. Whenever there is smoke, the soot and sticky residue gets left behind on various surfaces and permeates porous materials. Hiring the professionals for cleanup ensures you address all interior elements from your cabinets and lighting fixtures to the draperies and insulation, without forgetting glass and other surfaces. 

Something that we pay attention to at SERVPRO when addressing fire damage in Rocky Point is the patterns in which smoke moves throughout the home. Smoke not only drifts upwards, but it also moves via convection currents to colder portions of the structure. Concealed areas like your cabinets and cavities in the walls have cooler temperatures than the rest of your home, so this is where smoke residue often accumulates. 

Our trained SERVPRO technicians take the time to remove knobs and handles off of cabinetry to get into all crevices. We also take dry sponges to clean interior residues on unfinished wood. Whenever residue is left behind after dry sponging, we employ the use of denatured alcohol to help remove residue without pushing them further into the porous wood surface.

For cleaning ceilings, SERVPRO technicians inspect lighting fixtures to remove soot to inhibit corrosion. Our skilled team members also take precautions to avoid the potential for further damage. Electric circuit testers are used to avoid short-circuits, which can be dangerous. We also take the time to pretest with cleaning solutions to make sure that they do not damage finishes around your fixtures. All residues are thoroughly wiped behind and around all fixtures.

When soot and smoke residue make its way into your insulation, even though it may not hinder effectiveness, the foul odors still pose a problem. In most situations, it is more efficient and cost-effective to replace the insulation rather than cleaning it. Once we assess the insulation in your home, we may be able to solve the problem by replacing the first 3 to 4 inches. 

Once you suffer fire damage loss in your home, thorough cleaning using specialized methods, equipment, and products is the best way to go. We are available to assist when you call us at SERVPRO of Port Jefferson at (631) 476-5300. Our team is available 24 hours, 7 days a week for emergency service!

See more about Rocky Point.

SERVPRO Can Handle Your Rocky Point Commercial Water Damage

2/10/2020 (Permalink)

SERVPRO drying equipment stacked in storage facility SERVPRO is equipped to hand your commercial water damage.

Commercial Water Damage Rocky Point – Laundry Water Leak 

Commercial laundry firms rely on being available on a 24 hour / 7 day a week basis. Customers can visit the facility and do their laundry any time of the day, depending on their schedule demands. An overflowing washing machine or a broken water line can spread water and soap all over the floor and under heavy laundry machines. Closing your facility can have a significant impact on the bottom line. 

SERVPRO provides commercial water damage services in Rocky Point and surrounding areas. We are also available on a 24 hour / 7 day a week basis and can respond to your call within four hours. We understand how important it is to be available to our customers — especially one that is also open for business all of the time. There is no downtime. 

Pre-preparation Can Save Time and Reduce Damages 

Our company has developed our SERVPRO Emergency READY Profile for our customers who are at risk. Whether it is a water damage emergency or some other potential incident, we can assist your business in preparing an assessment.  We can quickly prepare the ERP, and of course, it is free! 

A profile document places information at your fingertips. Whoever is managing the premises if an incident occurs can refer to the SERVPRO Emergency READY Profile. We include phone numbers to call in an emergency, water shut off locations, power shut off locations, where the keys to locked rooms are, and much more. 

We can respond to your water damage emergency quickly, and with the completed profile document, know precisely where to look for everything needed to deal with your emergency. Fast response and a fast recovery reduce the amount of damage and the time your business may need to shut its doors for restoration and repair. 

Call SERVPRO of Port Jefferson at (631) 476-5300 for 24/7 service. Call to learn more and get started preparing your SERVPRO Emergency READY Profile today. We proudly serve Middle Island, Mount Sinai, and surrounding areas. We're Faster To Any Size Disaster. 

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How Professionals Remediate Fire Damage in Rocky Point

2/1/2020 (Permalink)

Fire damaged foyer SERVPRO has the training and experience to clean and restore your fire damaged home.

Why It is Crucial to Invite Professionals to Restore Your Fire Damaged Rocky Point Home

Few forces in nature possess the destructive capacity of fire and its ability to strike any property with no warning. If your property has become a victim of fire, there is a high chance that it has smoke residues, smoke odors, water, debris, and other undesirable substances. It is vital to clean up your home because of cosmetic and health reasons.

You can deal with the fire damage in your Rocky Point home by contacting an ethical and efficient restoration company such as SERVPRO. We follow sensible fire damage restoration steps while providing emotional and moral support. We can deal with several types of destruction that often happen after a fire is extinguished. They include:

Soot staining

Soot is the primary carbon byproduct of burning materials. Most fires involve several kinds of burning materials, depending on what burned. Soot can cause damage of its own on most surfaces it contacts, especially it mixes with water. Textured and porous surfaces are highly vulnerable to soot staining. Soot can discolor specific stones, plastics, carpets, textiles, and unburned wood. The longer such items remain exposed to smoke, the less likely it is to reverse the discoloration, and the high the chance that you need to replace certain items. Our technicians can vacuum dry smoke residues from affected surfaces before using wet cleaning products.

Water damage

Firefighters often use water to extinguish the flames. It is essential to clean up stagnant water, but since water tends to soak into different porous surfaces, moisture removal does not end with drying flooring. Water could have seeped into the floorboards, walls, or below the floors themselves. In multi-story homes, standing water can seep down to the next level, and affects walls and ceilings in the process. Our team can use pumps to remove the water and air movers to expedite the drying process for flooring, walls, and furnishings. We can also use dehumidification equipment to eliminate moisture from your home.


Surfaces made of metal can become oxidized if they interact with oxygen. Water usually gives up its oxygen atom to metallic surfaces, creating corrosion or oxidation. Through oxidation, water can render small electronic conductors and components irreparable should you not restore the equipment on time. Corrosion also eats away at the metal casing of electronic items. Our technicians can clean the outside casing properly and refer the equipment to a competent electronics restorer.

Unpleasant odors

Odors are challenging to remove, especially if they interact with surfaces for a long time. We can use an air scrubber to deodorize your property effectively. The device draws dirty indoor air through several filters that capture gases and odors and exhausts clean air back into the property’s environment.    

With advanced cleaning strategies and products, it is possible to restore a home with fire damage. Call SERVPRO of Port Jefferson at (631) 476-5300 to deal with the destruction and make it seem, “Like it never even happened.” 

More about Rock Point.

We Have The Specialized Equipment To Restore Your Rocky Point Home Properly After Water Damage

1/21/2020 (Permalink)

Our green machine drying the hardwood in this hallway Our drying techniques salvaged the saturated wood floors in this home, saving the home owner thousands of dollars.

Discovering Water Damage in Your Rocky Point Kitchen

A burst pipe in your kitchen, even when there are minimal amounts of water spilled into the room, can cause a massive headache. Not only is your daily routine impacted, but you may be facing unexpected expenses. After you have mopped up excess water and dried your kitchen floor, it is crucial to inspect the rest of your kitchen to see if your cupboards and your baseboards have incurred any damage.

When you notice water damage in your Rocky Point kitchen, perhaps near the baseboards or the cupboards, it is essential to take care of it right away to mitigate secondary damage such as dangerous mold infestations or warping of expensive wooden cabinets.

SERVPRO water restoration technicians use specialized equipment to assess and take care of the water damage. In the case of water absorption into your cupboards and baseboards, it is important to use inspection devices to determine the exact location of moisture pockets and the level of moisture within the impacted areas.

Thermal imaging cameras (infrared cameras) identify temperature differences on the surface of the material. The surface of wet material is a different temperature than dry materials, so using thermal imaging cameras allow technicians to identify which areas need further attention quickly. Depending on the time of day and the temperature within the room, the wet surface may be warmer or cooler than the dry surface.

Wet surfaces retain temperature differently than dry surfaces. One reason is that when water evaporates from a surface, it cools the surface, indicating moisture. The other thing to consider is thermal capacitance, the capacity of a substance to store thermal energy. Water damage has a high ability to store heat, so the temperature changes slower than dry materials. If the air in the room becomes colder in the evening, the surfaces with moisture with store heat longer than the surfaces without moisture. Conversely, if the air in the room becomes warmer during the day, the surfaces with moisture stay colder longer than the surfaces without moisture.

It is important to note that thermal image cameras are just one of the tools used by SERVPRO technicians to detect moisture since they do not detect moisture under the surface of the material. For specific moisture levels, technicians go on to use moisture meters before beginning specialized drying procedures.

For 24/7 assistance after a burst pipe, contact SERVPRO of Port Jefferson at (631) 476-5300.

See more about Rocky Point.

Salt Water Adds to the Dangers of Flood Damage in Rocky Point Diners

1/17/2020 (Permalink)

Open sign Our team will get your diner up and running again "Like it never even happened."

Salt Water Clean Up in Rocky Point Diners After a Flood

The term 'saltwater' almost makes it seem benign when discussing ocean water. We use salt water as a gargle to stave off sore throats during the flu season. When it comes rushing into your Rocky Point diner and covers your floor, saltwater no longer seems harmless. Long Island Sound contains saltwater, mixed with fresh, but even low concentrations of salt can add problems to an existing disaster.

When storms cause flooding or a pipe breaks, your diner in Rocky Point can sustain flood damage. If water comes in from Long Island Sound, however, the salinity creates a much more caustic environment than freshwater. Salt is only part of what is dissolved in this type of water. Minerals and oxygen also exist in saltwater. The salt eats away at the glue that holds wood together, and the oxygen gives corrosion a boost.

Flushing the floors with running water removes the majority of the salts and minerals left by the flood. We do this after our building department examines everything for structural deficits. They may need to remove tile or linoleum so we can properly dry out the floor's underlay.

After rinsing well, we continue with the mitigation and restoration work. Part of this includes the electrical system that powers your diner's lights, kitchen equipment, and office computers. This is another area where our building crew assists us in our work. Saltwater corrodes metal almost as soon as it touches it. Even without becoming submerged in it, electrical systems typically require complete rewiring. This is because of the way the moisture migrates inside enclosed spaces. 

To finish the job, we also check over your equipment, the hardware throughout your building, and clean up any kitchen supplies. Disposing of anything destroyed by the flood includes inventorying everything, helping you with insurance claims, and locating replacements. 

Call SERVPRO of Port Jefferson at (631) 476-5300 for assistance with any type or degree of flood damage in your food service establishment in Stony Brook, Ridge, or Miller Place. We are here, 24/7, and We're Always Faster To Any Size Disaster.

See more about Rocky Point.

We Are The Right Choice For Flood Damage Restoration In Rocky Point

1/6/2020 (Permalink)

The LGR low grain refrigerant dehumidifier and an air scrubber working to improve the indoor air quality in this room This LGR low grain refrigerant dehumidifier and an air scrubber are improving the indoor air quality in this home after a flood.

The Right Action from SERVPRO Helps Fix Flood Damage Loss in Rocky Point Safely

The effects of flooding incidents in Rocky Point vary. At the very least, they leave the property soiled. They can also leave physical damages, create hazards, or even displace people from their homes. When SERVPRO sets out to restore such loss, we aim to resolve all the problems an incident presents by the time we hand over the property back to the owner.

For the effort put in resolving flood damage loss in Rocky Point to address all risks, there is a need to establish all the hazards that an incident might spark. Our SERVPRO technicians follow H.A.R.M, Hazard Assessment, and Risk Management procedures to ensure your home is safe.

All water loss incidents create hazards in the affected home. Flood damage incidents leave more types of hazards in the properties they affect and therefore require the following of elaborate safety procedures during restoration. The common issues include:

  • Slip, trip and fall hazards
  • Electrical hazards
  • Structural hazards
  • Exposure to hazardous and regulated materials
  • Chemical hazards
  • Biological hazards

The risk of trip, slip, and fall incidents increase because wet surfaces are slick while the hoses from equipment used in the restoration processes such as cleaning and drying can trip workers and house occupants. Our SERVPRO technicians secure the cords and hoses from dehumidifiers and other equipment. We also place warning signs in different parts of the property to remind everyone involved, of the risk of slipping and falling.

Chemicals, biohazards, and hazardous materials require proper handling. Our SERVPRO technicians use PPE, Personal Protective Equipment, such as gloves and rubber boots. We also avoid unnecessary disturbance in areas that we suspect to have hazardous substances such as ACM, Asbestos Containing Materials. For instance, we limit cutting, hammering, drilling, or sanding of such areas. We also use disinfectants and other sanitizing agents to cleanup biological agents and chemicals.

Following safety procedures, helps prevent additional problems from developing after flooding. Call SERVPRO of Port Jefferson at (631) 476-5300 to help. We're Faster To Any Size Disaster.

See more about Rocky Point.

How SERVPRO Removes Fire Odors from Your Rocky Point Home

12/23/2019 (Permalink)

fire damaged kitchen.  Ceiling material on counter and floor.  Even after the fire damage is restored, fire odors persist. SERVPRO has the technology to remove smoke damage from your home. Call us today!

Exchanging Odor-Causing Particles from Fire Damage with Clean Air in your Rocky Point Home

It is usual for homeowners to want property restoration after a fire to come as quickly as possible. Emergencies like these can put a significant strain on a household. It can be tough to find time between working hours to perform the deep cleaning required to return home back to a preloss condition. Unfortunately, fires can occur at any time with disregard for your everyday life. Passing on the restoration duties to a professional company, you can free up your own time as well as be sure that the work is both comprehensive and efficient.

Even after extensive cleaning of fire damage in your Rocky Point home, odors can persist. Odor-causing particles are microscopic. While opening windows and ventilating a space with fans can help to reduce odor, you may find it persists after several days. In these events, you may be better off seeking a professional restorer like SERVPRO to carry out odor control in your home. Odor comes from a variety of sources, and the equipment you need to deal with it is highly technical.

Since the cause of the odor is a particle, one effective method of fire odor control is by removing these particles. Similar to opening windows or ventilating a space, the removal of odor particles is achievable by exchanging indoor air with cleaner air. If there are limits to ventilation options, such as in hallways or other enclosed spaces, SERVPRO can use air-scrubbing equipment.

Air scrubbers use negative air pressure to pull indoor air through a series of filters. Advanced equipment features high-efficiency particulate air (HEPA) filters that can capture odor-causing particles as they pass through, depositing clean air into the affected area. Some HEPA grade filters use charcoal to filter particles as small as 0.3 microns from a space. In larger areas, our box fans can churn a massive amount of air through the room, exchanging the complete volume of indoor air up to sixty times in a short period.

Restoring your indoor air quality is paramount to dealing with unpleasant odors. Contact SERVPRO of Port Jefferson at (631) 476-5300 to arrange for a qualified odor control technician.

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