Recent Why SERVPRO Posts

Does SERVPRO Provide Mold Inspections, Remediation, and Removal in Rocky Point?

5/11/2021 (Permalink)

mold on ceiling and wall Mold is common, even in our area. When you see signs of an infestation, call SERVPRO!

SERVPRO Offers Mold Inspections and Mold Removal to Rocky Point Residents

Consumers who suspect they have a mold infestation somewhere in their home should have the situation inspected. Mold can cause health issues for some people. Mold is everywhere, with the spores floating in the air looking for a warm, moist area to settle and grow, typically in bathrooms, under kitchen sinks, and around leaking pipes or even air conditioners.

SERVPRO has the training and experience to arrange mold removal in Rocky Point structures properly. We can inspect your home or commercial building, provide a plan to remove the mold, and make repairs if needed. Consumers and business owners who notice a strong, musty odor in the air whenever they enter a room or building probably already have a mold infestation growing somewhere in the structure.

SERVPRO provides the following services:

Consumers who suspect a mold problem in their home should stay away from the affected area and turn off the HVAC system and fans to avoid spreading mold spores throughout the structure. Call us for help!

Call SERVPRO of Port Jefferson for mold removal in Rocky Point and surrounding areas. We can help 24/7. Call (631) 476-5300.

Removal of All Water After an Emergency Is Crucial

3/12/2021 (Permalink)

SERVPRO Equipment and technicians SERVPRO has the experienced technicians with the equipment and expertise your home needs after a water catastrophe. Give us a call right away.

Rocky Point Residents can look to SERVPRO for Water Removal and Rapid Drying Methods

Known as a hamlet, Rocky Point is situated within Suffolk County, New York along the beautiful North shore of Long Island. Home to RCA, the American radio company, this is a region that has a rich history and friendly neighborhoods. One major claim to fame is developing the first color television as part of a secret project housed within building #10 at Radio Central.

Plenty to Explore when Visiting Rock Point, NY!

While many may have never heard of Rocky Point, this is a lovely hamlet that is well worth visiting. Whether you are coming in for a side trip during a stop in Hartford, CT, or New York City, you can explore some of the natural beauty, local shops, and great places to grab a bite to eat. As a matter of fact, the list of exciting tourist attractions is long should not be missed if you are ever in the Rocky Point area, such as:

  • St. Anthony's Church on Route 25A 
  • Parish Resource Center of Long Island on Hallock Landing Road
  • Trinity Evangelical Lutheran Church on Route 25A
  • Lightfoot Artistry on Sycamore Road

In addition to those listed above, you will also find some excellent local shops for a bit of browsing and plenty of natural beauty. Some people love to come into Rocky Point to explore hiking trails located all around the hamlet's perimeter. 

Always Lots of Flavorful Experiences in Rocky Point

Whether you have a bit of a sweet tooth or you are looking for a nice place to relax for dinner with friends or family, Rocky Point features some outstanding eateries and dining establishments. Some of the favorite places in the area include:

  • Tilda's Bake Shop – Located on Route 25A, Tilda's Bake Shop is a wonderful bakery with a nice variety of pastries and desserts. People often stop by for muffins, cakes, bread, pies, cookies, and special orders. 
  • Spiro's Restaurant & Lounge – You'll find Spiro's on Patchogue Drive, where the menu includes a diverse assortment of dishes accompanied by an extensive drink list. Favorites on the menu include stuffed lobster tail, grilled octopus, and breaded bone-in pork chop.
  • J&R's Steak House – Not only does this restaurant on Route 25A have a massive beer and wine menu, but you will also find dishes like prime rib, filet mignon sandwiches, flounder, and sizable dinner salads with all sorts of fixings. 

Why Opt for Professional Water Removal?

SERVPRO Offers Rapid Response to your Rocky Point Property to Ensure Fast, Efficient Water Removal

Every homeowner should keep the contact information handy for a skilled restoration team to handle water removal and drying after an emergency event. SERVPRO wants Rocky Point residents to know that we offer 24/7 response for cleanup, drying, and restoration, so everything is "Like it never even happened."

Once you call SERVPRO for water removal in Rocky Point, there are three main reasons we will leave you feeling confident:

  • IICRC-certified water damage restoration specialists
  • Advanced restoration technology and methods
  • Locally owned featuring national resources

Whether you require water removal after a pipe burst event or you have flooding after a storm, we are here to help as soon as possible! Call SERVPRO of Port Jefferson at (631) 476-5300, and we will send our team for an assessment.

Does SERVPRO Use Advanced Equipment and Technology After a Flood?

10/29/2020 (Permalink)

SERVPRO green box truck The SERVPRO Box Truck Is Stocked with Advanced Equipment to Mitigate Flooding in Rocky Point properties.

Post-flood damage recovery for Rocky Point homes involves several industry-leading tools.

Flooding can occur with little warning in Rocky Point homes. Because of these situations' urgency, our professionals utilize multiple tools and technologies to overcome damaging effects and lessen total losses for the residence.

When you consider flood damage to Rocky Point houses, our SERVPRO team must work quickly to address current conditions. We can handle standing water with multiple extractors, including submersible pumps, truck-mount pumps, and wet vacuums. Other considerations we must make include:

  • Air Movers: Centrifugal air movers direct blasts of heated air directly at saturated structural elements and contents. Additionally, axial air movers focus on generating greater air circulation and flow throughout the drying zones' open spaces. 
  • Dehumidification: We have multiple dehumidifiers that can help to take the rising moisture content in the environment and collect it for disposal. Desiccants can be even more efficient in this regard, as they can exhaust dry, warm air back into the drying zone to promote more efficient evaporation. 
  • Monitoring: Using tools like thermal imagery cameras and moisture meters, we can identify moisture pockets beyond surface materials. Understanding where dampness exists allows us to direct drying materials to the appropriate locations. 

How Can We Document Damage and Progress?

Software plays a role in the way that we gather and share data about a current restoration project. Xactimate manages construction and repair projects while DryBook helps to document conditions of contents and building materials. As we gather new information through regular monitoring, this software gets updated.

You might have several choices after a flood disaster affects your home, but our SERVPRO of Port Jefferson team can help you make it "Like it never even happened." With advanced tools and technologies, our professionals can efficiently manage flood losses in your home. Give us a call at (631) 476-5300.

What Should Be Done First After Water Damage?

9/14/2020 (Permalink)

Collecting water with buckets Don’t let water take over your home. Don’t wait. Call SERVPRO today for assistance.

SERVPRO technicians can be on the scene quickly for any water damage restoration services needed in Rocky Point homes.



When a pipe breaks, roof leaks, or a toilet backs up, you can help limit the damage to your Rocky Point home by taking some preliminary actions before the SERVPRO technicians arrive on-site, by doing any of the following steps, only if it safe to do so:  

  • Turn off the water in the home if applicable
  • Move furnishings out of the wet area of the home
  • If the water contains sewage or known chemicals, avoid contact 
  • Close off the area if there is a strong odor  
  • If there is something you need from the area but cannot enter, tell the crew chief when the techs arrive, and they can obtain items out of the work-site for you

What is the Process for Water Damage Repair from SERVPRO?  

Even though every water damage repair job in Rocky Point has unique characteristics for SERVPRO, the scientific methods used by the certified techs are finite and designed for the most favorable outcome after water damage. 

The standard process is scoping of the area to locate the migration path of the water using different kinds of moisture detection devices, including thermal imaging and penetrating probes, depending on the surface getting inspected. Then they choose the method for water extraction depending on the amount of water that needs removal. The techs use submersible pumps to bring down standing water rapidly and then finish up with portable pumps to ensure as much moisture as possible. The attention paid during the extraction phase of the mitigation assists in lessening the drying time needed and allows the techs to move into prepping the job-site for the necessary repairs for a full restoration.

SERVPRO of Port Jefferson at (631) 476-5300 can handle any size water repair in your local properties from a single room to an entire home that needs extraction, drying, and restoration after water damage. 

Do I Need Professional Remediation for Mold in Stony Brook?

9/6/2020 (Permalink)

mold growing in the corner of a room Mold damage can be hard to clean up, especially because you can’t do it yourself. Contact SERVPRO for professional remediation services.

Using Mold Removal Companies Can Reduce the Likelihood of Mold Returning. SERVPRO Offers Mold Remediation to Residents in the Stony Brook Area.

How does mold spread through a property?

Mold particles are microscopic and permeate the indoor environment of your Stony Brook home. In small quantities, these microbial organisms are not a problem. However, when they come into contact with damp surfaces, they can proliferate, causing an unpleasant odor. Porous surfaces like carpets, textiles, insulation, drywall, or woods can aid in spreading mold, which can get out of control without early intervention. Mold remediation covers both the existing site of infestation as well as tracing the mold throughout the home. Sometimes, SERVPRO technicians may need to remove physical barriers to assess how far a mold infestation has spread. When dealing with mold issues, it is essential to establish a containment area to prevent inadvertently spreading spores on clothing or airways to other areas of the home.

How can I prevent mold from spreading during a cleanup?

Most mold removal companies in Stony Brook use aggressive agitation to remove mold colonies and the hyphae that bind them to surfaces. Using blasting equipment or agitation can be aggressive and lift mold particles, and spores, into airways. When performing mold cleanup, it is essential to control the surrounding area to reduce infestation in other areas. Heating, ventilation, and air conditioning (HVAC) systems should be shut off during cleanup to prevent the possible spread of an outbreak. SERVPRO technicians frequently use blasting methods alongside a high-efficiency particulate air (HEPA) filter to capture tiny mold particles.

How can I spot the symptoms of mold in my home?

  • Damp spots in some areas of the home
  • Unpleasant, musty odors
  • Visible signs of mold colonies on walls

Containment is an essential aspect of mold remediation. Contact SERVPRO of Port Jefferson at (631) 476-5300 for responsible cleanup.

Click here for more information about Stony Brook.

Will My Setauket Home Be Livable Again After a Fire?

8/23/2020 (Permalink)

kitchen covered in ashes and soot When dealing with fire damage you want to get your house back into working shape as quickly as possible. Contact SERVPRO for remediation services.

Hire SERVPRO to Restore Your Setauket Home From The Effects of a Fire

So Why SERVPRO for Cleaning My Home?

Fire restoration to Setauket homes requires far more skill than washing walls, repainting, and removing burned material. SERVPRO technicians train in the four elements needed to suspend smoke residues in a cleaning solution so they can be more easily removed without harming the personal and structural property.

What Are the Four Elements to Clean and Restore My Home?

  • Temperature. Increasing the temperature of a cleaning solution speeds up the chemical process. Depending on the material being cleaned and the solution she chose, our restoration technician selects the temperature that helps her get the most out of her cleaning efforts. 
  • Agitation. Here, our technician uses air and water pressure, brushes, and cloths to scrub or agitate residues off surfaces. For very thick layers of residues, technicians also have the option to place an item in an ultrasonic machine to use sonic vibrations to sufficiently agitate the cleaning solution to remove the residues without harming the surface. 
  • Chemical Action. The commercial-grade cleaners our technicians use clear surfaces of residues by reaction with both the residues and the property surfaces where they are attached. The type of chemical action depends on the cleaner and the surface where it will be used. Options include dissolving, emulsifying, bleaching, oxidizing, changing pH, or digesting them into the solution.
  • Time. Each cleaning agent requires time to rest or dwell on the surface. Our technicians carefully watch surfaces to ensure they do not exceed the time and accidentally cause further damage. 

What Happens Next?

SERVPRO technicians carefully collect the residues for removal from the home. As they perform these tasks, other team members remove items too burned for restoration and dispose of them safely, without spreading any residues to other parts of the home.

To learn more about what we can do for your home here or to schedule a service visit in Rocky Point, call SERVPRO of Port Jefferson today at (631) 476-5300. We are here for you. 

Click here for more information about Setauket.

What are the Most Common Reasons for Fires in Setauket Homes?

7/19/2020 (Permalink)

fire damaged home SERVPRO of Port Jefferson at (631) 476-5300 stands ready to assist local homeowners with fire damage restoration services.

SERVPRO technicians bring years of experience and advanced restoration methods to your Setauket home for the best outcome from fire loss of any size

According to the National Fire Protection Association (NFPA), an average of over 350,000 residential fires occur per year, with over $6-billion in property damages. The most common reasons for the fires are as follows:
    •    Cooking fires
    •    Careless smoking and leaving candles unattended
    •    Furnace fires primarily from overheating
    •    Electrical wiring and appliance malfunctions
    •    Improper usage or storage of flammable liquids

What Types of Fire Damage Cleanup Can SERVPRO Handle?

The technicians undergo comprehensive training for all types of loss and have extensive experience in the handling of all types of fire damage in Setauket homes. It is vital to be aware of the big five reasons so you can take steps in your daily life to limit the causes, such as ensuring flammable liquid in your Setauket garage get property stored. You can make sure people in the home do not overload outlets or run extension cords under carpet.

Cooking Fires

There are many ways that fires can occur in a kitchen; some of the most common are cooking fires. In particular, protein fires leave behind a pungent issue to clean up. When a grease fire or protein burns, the vaporized droplets coat a broad area of surfaces in the kitchen. Never use water to extinguish this type of fire. The hot oil instantly turns water into a vapor and fuels the flames making a small blaze become a considerable problem quickly. When SERVPRO techs handle cleanup for this type of fire loss, they use an array of techniques to clean up this prevalent type of damage such as:
    •    Solvent-based cleaning agents to release the grip of the residues on the surfaces
    •    Odor control methods to remove the odors from porous items in the loss area
    •    Sealants as needed to lock away odorous particulate that is too deeply embedded for other ways to be effective

Other safe practices for the kitchen include never leaving pot holders or towels by a stove. Plastic bags can cause damage if they melt due to exposure to a hot appliance or stove.

Smoking and Candles

Everyone is aware smoking is a health risk, but it can also be a property risk. A statistic from the NFPA states that smoking in the home leads to more fatalities than any other type of residential fire, often due to falling asleep with a cigar or cigarette. Candles are another common reason for home fires due to leaving them unattended and the flames igniting window treatments, bedding, or getting knocked over by a pet.

SERVPRO techs handle this type of fire loss by clearing away the charred items and cleaning the soot residues to restore as much as possible through their professional cleaning solutions and advanced techniques.

Heating and Puff Back

Overheating heating systems are a significant cause of house fires in the United States. Puff back can happen; the furnace blows soot through all the vents at once and creates a huge, sooty issue throughout the home. When SERVPRO techs handle this type of cleanup, they almost always have to address the ductwork in the house.

Electrical Wiring and Appliances

Faulty and outdated wiring is frequently the core cause of many house fires. Also, portable and space heaters are a big draw on electrical outlets and can overheat an outlet. Watch for smoking or sparks. Touch the plug occasionally to see if it feels hot and turn off an appliance if the plug feels warm to the touch as that is an early sign of dangerous overheating. If electrical equipment gets damaged in a fire, SERVPRO techs can arrange for a certified expert to inspect the appliances or devices before reuse to ensure it is safe to use.

Improper Storage of Flammable Liquids

Garages are ground zero for a portion of residential fires. One of the most frequently seen issues is the placement of flammable solutions by electrical outlets or heat sources. Either of these situations can cause a fire. Unless there is some type of environmental monitoring, a fire may begin and get going strong before it gets discovered, and firefighting efforts start.

No matter what type of fire loss is within your property, SERVPRO techs bring their professional equipment to remove the visible smoke damage, restore your contents and eradicate the odors to make the damage from the flames a thing of the past.

SERVPRO of Port Jefferson at (631) 476-5300 stands ready to assist local homeowners with fire damage restoration services. The technicians arrive quickly and work hard to return your home to its preloss condition, “Like it never even happened.”

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Setauket, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Port Jefferson today at (631) 476-5300 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

We Are The Right Choice For Flood Damage Restoration In Rocky Point

1/6/2020 (Permalink)

The LGR low grain refrigerant dehumidifier and an air scrubber working to improve the indoor air quality in this room This LGR low grain refrigerant dehumidifier and an air scrubber are improving the indoor air quality in this home after a flood.

The Right Action from SERVPRO Helps Fix Flood Damage Loss in Rocky Point Safely

The effects of flooding incidents in Rocky Point vary. At the very least, they leave the property soiled. They can also leave physical damages, create hazards, or even displace people from their homes. When SERVPRO sets out to restore such loss, we aim to resolve all the problems an incident presents by the time we hand over the property back to the owner.

For the effort put in resolving flood damage loss in Rocky Point to address all risks, there is a need to establish all the hazards that an incident might spark. Our SERVPRO technicians follow H.A.R.M, Hazard Assessment, and Risk Management procedures to ensure your home is safe.

All water loss incidents create hazards in the affected home. Flood damage incidents leave more types of hazards in the properties they affect and therefore require the following of elaborate safety procedures during restoration. The common issues include:

  • Slip, trip and fall hazards
  • Electrical hazards
  • Structural hazards
  • Exposure to hazardous and regulated materials
  • Chemical hazards
  • Biological hazards


The risk of trip, slip, and fall incidents increase because wet surfaces are slick while the hoses from equipment used in the restoration processes such as cleaning and drying can trip workers and house occupants. Our SERVPRO technicians secure the cords and hoses from dehumidifiers and other equipment. We also place warning signs in different parts of the property to remind everyone involved, of the risk of slipping and falling.

Chemicals, biohazards, and hazardous materials require proper handling. Our SERVPRO technicians use PPE, Personal Protective Equipment, such as gloves and rubber boots. We also avoid unnecessary disturbance in areas that we suspect to have hazardous substances such as ACM, Asbestos Containing Materials. For instance, we limit cutting, hammering, drilling, or sanding of such areas. We also use disinfectants and other sanitizing agents to cleanup biological agents and chemicals.

Following safety procedures, helps prevent additional problems from developing after flooding. Call SERVPRO of Port Jefferson at (631) 476-5300 to help. We're Faster To Any Size Disaster.

See more about Rocky Point.

Mold Damage In Your Rocky Point Home

12/21/2019 (Permalink)

mold damage on wall Contact SERVPRO of Port Jefferson at (631) 476-5300 today.

Are you fed up with Persistent Mold Damage in your Rocky Point Home?

A musty odor in some areas of the home could be a sign of mold growth. Microbial fungi, which are present in almost all indoor areas, release microscopic spores. These spores can grow into colonies given water, temperature, food supply, and time. Unfortunately, microbial growth issues do not go away by themselves often and require professional remediation. These problems can be particularly challenging in flats or tenements where access to the source of mold may be restrictive.

Our roster includes trained remediators for mold damage here in Rocky Point. Service includes a full inspection, remediation as well as prevention. As a homeowner dealing with mold, you know how frustrating it is to clear away an area, only to find mold returning within days or weeks. SERVPRO is here to address the source of the problem, not just the consequences. By addressing the source, we can stop mold infestation in its tracks.

Controlled demolitions are not uncommon when performing remediation. The surface signs of mold are often a consequence of profoundly rooted infestation in your insulation, wall spaces, underflooring, or attic space. Gaining access to these restricted areas may require temporary removal of barriers, including items like drywall. Performing controlled demolitions requires the containment of the affected area to prevent spores from being spread around the home. SERVPRO can set up affective containment using plastic sheeting or negative air pressure.

Establishing a containment zone is an essential part of mold remediation. Not only does it prevent the spreading of infestation, but it also allows us to concentrate on indoor air quality within a smaller space. Placing air-scrubbers inside the containment zone can help to restore indoor air quality by filtering out spores and microbes. They can also speed up drying times significantly by creating a smaller drying area. Drywall and other porous materials must be disposed of and replaced with non-infested material to ensure mold growth issues do not reoccur.

Are you fed up of battling with a persistent microbial growth issue? Contact SERVPRO of Port Jefferson at (631) 476-5300 today.

For more about Rocky Point click here.

We Safely Remediate Mold Damage In Rocky Point

11/18/2019 (Permalink)

Mold growth underneath hardwood floors in this home We make sure the moisture problem in your home is resolved to restore your home of mold once and for all.

Mold Damage is the Result of Untreated Water Damage in Rocky Point Residence

It might seem easy to put off fixing a small, slow leak without the thought of the water damage that could be occurring the longer it drips away behind the scenes. Then time passes, and the leak turns into something bigger.

Mold damage is a common occurrence in Rocky Point properties when leaks go unrepaired for some time. The speed at which mold colonies develop and spread is dependent on a few environmental factors such as the overall ambient temperature and also if consumable items are in the vicinity such as paper, wood, or sheetrock, to name a few favorites.

Why SERVPRO?
The technicians undergo extensive training in the restoration sciences, and the in-depth remediation of mold is part of that training. They know how to remove dried colonies safely and contain affected areas to inhibit cross-contamination.

Standard Steps During Professional Mold damage Remediation
First and foremost, the SERVPRO technicians identify the reason for the mold growth; in this case, a slow leak that kept an area within a wall moist created the perfect environment for mold growth. Once the colonies establish themselves, they spread rapidly.

Containment using heavy plastic to surround the affected area, including doorways and vents, is a regular procedure. Another common action is the inspection and cleaning of the HVAC to ensure that there is no mold growth in the ductwork. The technicians remove damaged sheetrock and items with no restoration potential and dispose of it safely.

Mold cannot exist when ambient humidity levels are below 50%, so using both air movers and dehumidification equipment, SERVPRO technicians carefully dry the colonies and monitor air moisture levels. Afterward, the dried mold gets removed using either manual methods or for large-scale infestations; soda blasting is a common abatement tactic. After the removal of the existing, dried colonies, technicians clean the areas with antimicrobial agents. To diminish the chances of mold returning before the necessary repairs happen, SERVPRO technicians commonly treat areas where infestations occurred with antimicrobial sealants.

At the first sign of mold damage, contact SERVPRO of Port Jefferson at (631) 476-5300. The certified emergency response team can safely remediate any size mold problem and make it "Like it never even happened."

See more about Rocky Point.

Why Handle Remediation in Your Rocky Point Home Alone?

10/13/2019 (Permalink)

flooded living room with couch and large chair Flooding can be dangerous to remediate because of unknown debris. Call SERVPRO to mitigate flood damage.

Why Families Trust SERVPRO to Handle Storm and Flood Damage Cleanup in Rocky Point

Until it happens, it can be difficult to imagine what might change inside your Rocky Point residence because of a storm, or flood. Harsh weather is on the rise and this affects our lives in many ways. This diversity can make it difficult to adequately prepare for the worst and keep your family protected.

Having extensive resources and a networking system in place is why families in Rocky Point rely on SERVPRO to handle the damage after flooding, storms and other destructive weather patterns affect our area. We not only have experience in restoring homes, but we also have extensive knowledge in how to help families recover from the trauma, stress, and daily inconveniences that come with disasters. 

There are many local services that help families after significant losses and tragedies affect them. We work with families every day. Our involvement with families after disasters strike help us understand that when you need help the most, it can become very stressful locating these helpful places. We can provide you with a list of places who assist residents recovering from a catastrophe.

We also have a nationwide franchise system who can help when many families in our area need to recover after horrific weather events. You do not need to worry that SERVPRO's resources might get stretched too thin because of other residents in the area, or that it might affect your family's recovery efforts. SERVPRO has over 1700 different franchises across the country who can work alongside us without losing any of our efficiency or causing any added stress.

Like the number of our workers, the equipment we use is also scalable, making everything just the right size and strength for your particular needs. When storms damage the roof, we can get a tarp secured over open areas. Soaked belongings may or may not harbor debris, but if so, we clean and then dry. 

If flooding invades your lower levels and brings in silt and other debris, we work in teams to remove it all. Destroyed materials also end up bagged and disposed in containers. Air movers and box fans start ventilating the house and air scrubbers and hydroxyl machines continuously clean the air of airborne contaminants.

Many other aspects happen after storms and floods, making a quick call to SERVPRO of Port Jefferson's 24-hour service line, (631) 476-5300, crucial to your family and their Stony Brook or Miller Place home's restoration. Working together, we can undo any storm or flood damage. 

Click here to learn more about Rocky Point.

Why SERVPRO is Your Best Bet No Matter What The Damage is in Your Port Jefferson Community.

9/17/2019 (Permalink)

Warehouse with one a SERVPRO van and equipment stacked on shelves inside the warehouse. No matter the loss in Port Jefferson... water, fire, storm, or mold we have the gear and will be right there.

We will show you why we can help you the best for your Port Jefferson damage. 

The need for restoration services in Port Jefferson takes many forms. Our emergency response team answers the call from local property owners to clean up and restore damage to residential and commercial properties from damage caused by water, fire, storm, and mold. 

Water

The potential for water damage in a Port Jefferson home comes from many sources. Plumbing issues, water tank seal failures, and even human error such as not winterizing pipes resulting in leaks or forgetting a faucet was on and overflowing a sink or tub. 

Once the water loss happens in the home, it becomes progressively more contaminated. If it remains in the house over 48-hours, the water requires handling as a category three biohazard. Another issue, often with home-based water cleanup efforts SERVPRO encounters from time to time is the problem of missed moisture. 

For example, when a water spill occurs in a kitchen, the water migrates and follows the path of least resistance. It races behind baseboards, under subflooring or within wall cavities. If excessive moisture remains in any of these places, symptoms such as warped and buckled sheetrock, musty odors or mold create secondary damages that require mitigation, often at additional cost.

Our certified technicians have access to state-of-the-art water extraction equipment that enables them to avoid costly secondary damage from inadequate water cleanup. After the water removal phase, we dry and disinfect the property.  SERVPRO technicians work hard to return your home to its preloss condition. 

Storm 

Storm damage in Port Jefferson properties often increases both the amount of water that requires removal and loss potential to homes. 

Because of the likelihood of flash flooding in this part of New York, groundwater is also a concern. When this type of water enters a home, it brings everything it encounters along the way too. Chemicals, sewage, and debris can land directly in your home with the incoming water and compound the nature of the damage to your property and possessions. 

Many of the standard procedures our certified Water Restoration Technicians do for other types of water damage apply to this situation with one caveat: groundwater is a category three biohazard. This definition means most porous items that absorb this type of water do not have restoration potential as they cannot return to sanitary standards for reuse. 

SERVPRO technicians test the water for the presence of bacteria or contaminants and wear head to toe protective gear when cleaning up this type of water loss. We do any controlled demolition actions needed to speed up the drying process and remove damaged building materials most often using a technique known as "flood cuts."

Water has its own characteristic musty smell, and odor control is a large part of mitigation after flood damage. Drying and disinfection often lower foul scents in the home substantially, but residual odors sometimes remain. When this occurs, our certified Odor Control Technicians get to work and neutralize any remaining reminders of the water loss in the home. 

Fire 

When fire damage occurs in a Port Jefferson home, it is vital to begin cleanup efforts as fast as possible to stop the spread of soot throughout the property. Containment is something that needs to occur as quickly as possible to halt the traveling of soot to currently unaffected areas. Most often, It involves sealing off doorways and vents with heavy gauge plastic. If the HVAC was on after the fire, we make a note to inspect the ductwork for cleaning after the fire debris cleanup.

Once we finish the removal of charred items and clean the smoke residue with our specialized methods and professional-grade formulas; we turn our attention to eradicating the smoke odor from affected furnishings in the home. Items like upholstered sofas and chairs, window treatments, and carpeting all have the potential to retain foul smoke odors. 

Our technicians undergo extensive training for the removal of all types of odors. SERVPRO has equipment such as thermal foggers and hydroxyl generators that work to neutralize foul scents. In some cases, it is necessary to apply multiple methods for complete eradication of odors. 

After the completion of fire damage mitigation, SERVPRO finalizes the restoration services with any needed ductwork cleaning. We thoroughly address everything from the vent covers to the HVAC unit to ensure it is free of smoke odors. 

Mold

Mold spores are present everywhere. Mold damage in Port Jefferson homes occurs when conditions are right for mold spores to germinate and grow. A leaky pipe, hydrostatic water problems in a basement or poor ventilation are all common reasons a mold colony came into being. 

When SERVPRO handles mold remediation, we use our moisture detection equipment to determine areas of excessive moisture to ensure we catch every place mold is active in the home. 

Much like when we contain a room after fire damage to stop the spread of soot, mold spores become airborne and spread during mold remediation. Containment lessens the chances of mold spores setting up home in another area of the property. 

Lowering humidity under 45% creates inhospitable conditions for colonies to exist. After drying, SERVPRO technicians carefully remove the colonies using manual methods, or for large infestations, we use lightly abrasive abatement techniques such as soda blasting.

Because mold is usually the result of a problem with either excessive moisture or ventilation, our Applied Microbial Remediation Technicians know the signs that create favorable conditions for mold growth. Upon the completion of mold removal efforts, the technicians wrap the project with the following actions: 

  • We determine the reason for the infestation
  • Recommendations for repairs to inhibit any further mold issues from occurring 
  • Application of antimicrobial sealer where we performed colony removal

Why SERVPRO? Our certified technicians commit to approaching each job we do for our local Port Jefferson community with compassion and lessening loss from fire, mold, water, or storm damage. You cannot get professional quality restoration services results with subpar equipment. We use state-of-the-art equipment and techniques as taught through The  Institute of Inspection, Cleaning and Restoration Certification, a non-profit organization that maintains the best practices for the cleaning and restoration industry.

SERVPRO of Port Jefferson is available 24/7 to bring restoration services to your home to clean up damage from water, fire, storm or mold. Call us at (631) 476-5300, and our emergency response team arrives on-site soon after your call because We're Faster to Any Size Disaster.

To know more about Port Jefferson, click here.

It Is Crucial To Use Containment Methods During Water Cleanup In Your Rocky Point Home

9/6/2019 (Permalink)

Couple Using Bucket For Collecting Water Leakage From Ceiling Call us at (631) 476-5300 to have an expert crew handle your Stony Brook home's water-related emergency.

Why SERVPRO Uses Containment Methods During Water Cleanup In Rocky Point Properties

When water starts invading your Rocky Point residence, its physical properties allow it to go almost everywhere. Water travels unhindered horizontally and downward, but it can also move upward by wicking higher and higher through absorption into the pores of different materials.

This is why SERVPRO uses different methods of containment while working on a Rocky Point home's water cleanup and restoration job. Using only extraction methods only removes part of the water damaging a house. Forcing standing water, moisture hidden inside materials, and humidity toward different locations of the house help us trap it for complete removal.

Part of the water cleanup process includes cutting moisture-laden materials like carpeting and soiled drywall into small sections and then bagging these into manageable sizes. The filled bags initially go into a temporary containment chamber that we build on-site where we can treat the bags' exteriors and then place each one into an outer bag.  
Other containment areas might house undamaged items like furniture. Protecting costly items in this way also allows us to add restored items once completed. We want to make the recovery process as stress-free for our customers, and making the process as transparent as possible helps us accomplish this. When plumbing emergencies are the cause of your problems, our building services team can help and reduce the number of professionals needed for a complete restoration to take place.

Many containment chambers come in smaller sizes. Our desiccant machines use a tank to hold the water it strips out of the air as it passes through. Others use our pump truck's tank. Our Injectidry systems come with tubing that not only extracts moisture from floors but also sends the water into the tank outside. Our manually-operated extraction wands also connect to the tank on our Green Fleet's pump truck.

Once full, we empty the tank according to local regulations. We never pour this out into your neighborhood's gutters or street drains, no matter how small the amount. When permitted, we use a drain that already exists on your property, especially if this can save you from an additional expense.

SERVPRO of Port Jefferson's water cleanup specialists know how to use highly efficient methods that dry out a property and protects it and its contents from secondary damage. Containing water is a large part of the process. Call us at (631) 476-5300 to have an expert crew handle your Stony Brook home's water-related emergency. We also provide this and related services to homeowners in Ridge and Miller Place.

For more about Rocky Point click here.

Why SERVPRO

3/7/2019 (Permalink)

The science of drying is known as psychrometrics. It is essential to know in order to properly dry and restore a structure to its preloss condition. SERVPRO of Port Jefferson follows a strict industry approved standards to help lower the chances of any secondary damage.

Your initial reaction to clean up a mess may be to grab a few towels or mop up the mess or place a fan or two around the damage area. However, when the carpet itself may be dry. There may be hidden moisture you cannot see or feel creating the potential for further damage.

Water can seep through pinhole cracks and crevices in floors; surfaces such as wood, drywall and carpet readily absorb water, pulling moisture further into the structure. Measuring moisture levels of the visibly affected areas, as well as surrounding areas, helps ensure proper drying and prevention of secondary damage.

SERVPRO strict industry-approved standards to measure the extent of moisture saturation and to offer drying, deodorizing and disinfecting services to help reduce the chance of any secondary damage. The Franchise Technician will:

  • Inspect the building to detect every area and component that is wet, preventing damage from occurring due to overlooked areas.
  • Measure the moisture levels in the wet materials and monitor these levels to ensure materials are drying properly.
  • Expedite the natural drying process by using professional drying equipment.

What does it mean to "expedite the natural drying process?" The environment always seeks equilibrium, because of this; a wet building can often dry naturally. When materials are wet, moisture will naturally move to drier air at the surface, but this can only happen if the air is actually drier. The trouble with the natural process is the length of time it can take to dry naturally. When drying takes too long, secondary damages may occur.

Our SERVPRO professionals have been trained to use top-of-the-line equipment, designed to expedite the natural drying process including equipment to help dry hardwood floors, tough to reach places inside walls and much more. State of the art monitoring equipment and a proven scientific method allows SERVPRO professionals to dry you home or business fast.

Frozen Pipes?

3/7/2019 (Permalink)

The American Red Cross provides information regarding Frozen Pipes: 

Why Pipe Freezing is a Problem

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing. 

Preventing Frozen Pipes

Before the onset of Cold weather, prevent freezing of these water supply lines and pipes by the following these recommendations:

Drain water from swimming pool and water sprinkler supply lines following manufacturer’s or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is the environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping. 

Remove, drain, and store hoses used outdoors. Close inside valves supply outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break. 

Check around the home for other areas where water supply lines are located in unheated areas. Look in the basement, crawl space, attic, garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.

Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes, Newspaper can provide some degree of insulation and protection to exposed pipes- even 1/4" of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing. 

During Cold Weather, Take Preventative Action

Keep garage doors closed if there are water supply lines in the garage. Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children. 

When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe-even at a trickle-helps prevent pipes from freezing. 

Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst. 

If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55°F

SERVPRO of Port Jefferson/Stony Brook are the Disaster Recovery Experts and are here to help! 

Article by: American Red Cross

Before Spring come, did you check your gutters?

3/7/2019 (Permalink)

Cleaning your gutters is important to the overall health of your home. If left neglected, serious water related issues can occur, such as:

  • Foundation damage
  • Structural issues
  • Fascia and soffit rot
  • Mold and mildew
  • Basement Flooding
  • …And more!

These home issues are not only annoying, but they can be incredibly expensive, costing thousands of dollars to repair! Having clog-free seamless gutters will divert water away from your home, mitigating any potential water damage from occurring.

A downspout is also an essential part of your gutter system and many problems can occur if it's not functioning properly. As you start to plant your spring flowers, be sure to check around the foundation of your home for pooling water. If you find water in your basement or crawlspace, Call SERVPRO of Port Jefferson 631-476-5300

Helpful tips on what to do until help arrives....

12/21/2018 (Permalink)

Fire & Smoke Damage:

Do:

  • Limit movement in the building to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Blow or brush vacuum loose soot particles from upholstery, drapes and carpets.
  • Place clean drop cloths on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezers and refrigerators completely and prop doors open
  • Clean and protect chrome on cafeteria and bathroom faucets, trim and appliances with light coating of Vaseline or oil.
  • Wash plants on both sides of leaves.
  • Change HVAC filter
  • Tape double layers of cheesecloth over air registers.

Don't:

  • Attempt to wash any walls or painted surfaces without first contacting your SERVPRO of Port Jefferson Professional.
  • Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO of Port Jefferson Professional.
  • Attempt to clean any electrical equipment that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged.
  • Send drapes to ordinary dry cleaner. Improper cleaning may set smoke odor.

Vandalism Damage:

Do:

  • Hose or wash egg damage from building exterior as soon as possible
  • Blot freshly spilled food from carpets and fabrics with dampened cloth or sponge (but don't over wet). Scrape and blot (don't rub: it may damage fibers).
  • Vacuum glass particles from carpets and upholstery.
  • Save containers, which reveal the composition of spilled inks, cosmetics and paints.

Don't:

  • Attempt to remove ink, paint or cosmetics stains.
  • Operate damaged lamps or appliances.
  • Discard wood chips, broken pieces from furniture, porcelain or other art objects.

Harmful Waste (Sewage, Blood borne Pathogens, Etc.)

Do:

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is a sewage damage

Don't

  • Attempt cleanup of any kind.
  • Touch or handle items that might be contaminated with bodily fluids.
  • Eat, drink, smoke apply cosmetics or handle contact lenses in affected areas.

If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult your local health department or physician.

Water Damage:

Do:

  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and table top items.
  • Remove an prop wet upholstery for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove oriental rugs or other colored rugs from wet wall to wall carpeting
  • Remove valuable paintings and art objects to a safe, dry place.

Don't:

  • Leave wet fabrics in place; dry as soon as possible.
  • Leave books, magazines or other colored items on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging from retained water.

Why SERVPRO Port Jefferson is a Better Restoration Company

12/20/2018 (Permalink)

SERVPRO of Port Jefferson is a trusted vendor for the insurance industry. We understand your responsibility to provide results to your shareholders, managers and customers.

SERVPRO of Port Jefferson blends customer service and accountability with proven methods of mitigating damage after water and fire losses. The result is 24-hour emergency mitigation, damage restoration, and a quality job file you can use to download and finalize your claim.

Please take a moment to browse our website to learn details of our services and to hear what our many clients have to say about us. We are faster to any disaster and you can be certain we will do our very best to help you and your customer make it "Like it never even happened." Please  Call SERVPRO of Port Jefferson at 631-476-5300 when disaster strikes.

Pet Safety during this holiday season

12/20/2018 (Permalink)

Tips to keep you woof, meow, chirp safe during this festive time

  • Keep electrical cords, lights and candles out of pets' reach. Candles knocked over by and excited or curious paw or wing can pose serious fire hazards
  • Provide calm, private area for pets to retreat. This will give pets a feeling of safety, especially with multiple guests coming through the house. 
  • Remind guests to close all doors to the outside to prevent any potential escape avenues for nervous pets. 

Weather safety for pets

Exposure to winter's dry, cold air and chilly rain, sleet and snow can cause your furry friend to have chapped paws, and itchy flaky skin. 

Preventing Tips

  • Keep your home humidified and towel dry your pet as soon as they come inside.
  • Never shave your dog down to the skin during winter season
  • Wash and dry your pet's feet and stomach to remove ice, salt and chemicals. 
  • Always check for cracks in paw or redness. Petroleum jelly or other paw protectants can be used to help protect from salt and chemical agents. 
  • Feeding them a bit more can help provide much-needed calories.

Remember if it's too cold for you, it's probably too cold for your pet, so keep your animals inside.