Recent Why SERVPRO Posts

Why SERVPRO

3/7/2019 (Permalink)

The science of drying is known as psychrometrics. It is essential to know in order to properly dry and restore a structure to its preloss condition. SERVPRO of Port Jefferson follows a strict industry approved standards to help lower the chances of any secondary damage.

Your initial reaction to clean up a mess may be to grab a few towels or mop up the mess or place a fan or two around the damage area. However, when the carpet itself may be dry. There may be hidden moisture you cannot see or feel creating the potential for further damage.

Water can seep through pinhole cracks and crevices in floors; surfaces such as wood, drywall and carpet readily absorb water, pulling moisture further into the structure. Measuring moisture levels of the visibly affected areas, as well as surrounding areas, helps ensure proper drying and prevention of secondary damage.

SERVPRO strict industry-approved standards to measure the extent of moisture saturation and to offer drying, deodorizing and disinfecting services to help reduce the chance of any secondary damage. The Franchise Technician will:

  • Inspect the building to detect every area and component that is wet, preventing damage from occurring due to overlooked areas.
  • Measure the moisture levels in the wet materials and monitor these levels to ensure materials are drying properly.
  • Expedite the natural drying process by using professional drying equipment.

What does it mean to "expedite the natural drying process?" The environment always seeks equilibrium, because of this; a wet building can often dry naturally. When materials are wet, moisture will naturally move to drier air at the surface, but this can only happen if the air is actually drier. The trouble with the natural process is the length of time it can take to dry naturally. When drying takes too long, secondary damages may occur.

Our SERVPRO professionals have been trained to use top-of-the-line equipment, designed to expedite the natural drying process including equipment to help dry hardwood floors, tough to reach places inside walls and much more. State of the art monitoring equipment and a proven scientific method allows SERVPRO professionals to dry you home or business fast.

Frozen Pipes?

3/7/2019 (Permalink)

The American Red Cross provides information regarding Frozen Pipes: 

Why Pipe Freezing is a Problem

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing. 

Preventing Frozen Pipes

Before the onset of Cold weather, prevent freezing of these water supply lines and pipes by the following these recommendations:

Drain water from swimming pool and water sprinkler supply lines following manufacturer’s or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is the environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping. 

Remove, drain, and store hoses used outdoors. Close inside valves supply outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break. 

Check around the home for other areas where water supply lines are located in unheated areas. Look in the basement, crawl space, attic, garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.

Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes, Newspaper can provide some degree of insulation and protection to exposed pipes- even 1/4" of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing. 

During Cold Weather, Take Preventative Action

Keep garage doors closed if there are water supply lines in the garage. Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children. 

When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe-even at a trickle-helps prevent pipes from freezing. 

Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst. 

If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55°F

SERVPRO of Port Jefferson/Stony Brook are the Disaster Recovery Experts and are here to help! 

Article by: American Red Cross

Before Spring come, did you check your gutters?

3/7/2019 (Permalink)

Cleaning your gutters is important to the overall health of your home. If left neglected, serious water related issues can occur, such as:

  • Foundation damage
  • Structural issues
  • Fascia and soffit rot
  • Mold and mildew
  • Basement Flooding
  • …And more!

These home issues are not only annoying, but they can be incredibly expensive, costing thousands of dollars to repair! Having clog-free seamless gutters will divert water away from your home, mitigating any potential water damage from occurring.

A downspout is also an essential part of your gutter system and many problems can occur if it's not functioning properly. As you start to plant your spring flowers, be sure to check around the foundation of your home for pooling water. If you find water in your basement or crawlspace, Call SERVPRO of Port Jefferson 631-476-5300

Helpful tips on what to do until help arrives....

12/21/2018 (Permalink)

Fire & Smoke Damage:

Do:

  • Limit movement in the building to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Blow or brush vacuum loose soot particles from upholstery, drapes and carpets.
  • Place clean drop cloths on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezers and refrigerators completely and prop doors open
  • Clean and protect chrome on cafeteria and bathroom faucets, trim and appliances with light coating of Vaseline or oil.
  • Wash plants on both sides of leaves.
  • Change HVAC filter
  • Tape double layers of cheesecloth over air registers.

Don't:

  • Attempt to wash any walls or painted surfaces without first contacting your SERVPRO of Port Jefferson Professional.
  • Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO of Port Jefferson Professional.
  • Attempt to clean any electrical equipment that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged.
  • Send drapes to ordinary dry cleaner. Improper cleaning may set smoke odor.

Vandalism Damage:

Do:

  • Hose or wash egg damage from building exterior as soon as possible
  • Blot freshly spilled food from carpets and fabrics with dampened cloth or sponge (but don't over wet). Scrape and blot (don't rub: it may damage fibers).
  • Vacuum glass particles from carpets and upholstery.
  • Save containers, which reveal the composition of spilled inks, cosmetics and paints.

Don't:

  • Attempt to remove ink, paint or cosmetics stains.
  • Operate damaged lamps or appliances.
  • Discard wood chips, broken pieces from furniture, porcelain or other art objects.

Harmful Waste (Sewage, Blood borne Pathogens, Etc.)

Do:

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is a sewage damage

Don't

  • Attempt cleanup of any kind.
  • Touch or handle items that might be contaminated with bodily fluids.
  • Eat, drink, smoke apply cosmetics or handle contact lenses in affected areas.

If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult your local health department or physician.

Water Damage:

Do:

  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and table top items.
  • Remove an prop wet upholstery for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove oriental rugs or other colored rugs from wet wall to wall carpeting
  • Remove valuable paintings and art objects to a safe, dry place.

Don't:

  • Leave wet fabrics in place; dry as soon as possible.
  • Leave books, magazines or other colored items on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging from retained water.

Why SERVPRO Port Jefferson is a Better Restoration Company

12/20/2018 (Permalink)

SERVPRO of Port Jefferson is a trusted vendor for the insurance industry. We understand your responsibility to provide results to your shareholders, managers and customers.

SERVPRO of Port Jefferson blends customer service and accountability with proven methods of mitigating damage after water and fire losses. The result is 24-hour emergency mitigation, damage restoration, and a quality job file you can use to download and finalize your claim.

Please take a moment to browse our website to learn details of our services and to hear what our many clients have to say about us. We are faster to any disaster and you can be certain we will do our very best to help you and your customer make it "Like it never even happened." Please  Call SERVPRO of Port Jefferson at 631-476-5300 when disaster strikes.

Pet Safety during this holiday season

12/20/2018 (Permalink)

Tips to keep you woof, meow, chirp safe during this festive time

  • Keep electrical cords, lights and candles out of pets' reach. Candles knocked over by and excited or curious paw or wing can pose serious fire hazards
  • Provide calm, private area for pets to retreat. This will give pets a feeling of safety, especially with multiple guests coming through the house. 
  • Remind guests to close all doors to the outside to prevent any potential escape avenues for nervous pets. 

Weather safety for pets

Exposure to winter's dry, cold air and chilly rain, sleet and snow can cause your furry friend to have chapped paws, and itchy flaky skin. 

Preventing Tips

  • Keep your home humidified and towel dry your pet as soon as they come inside.
  • Never shave your dog down to the skin during winter season
  • Wash and dry your pet's feet and stomach to remove ice, salt and chemicals. 
  • Always check for cracks in paw or redness. Petroleum jelly or other paw protectants can be used to help protect from salt and chemical agents. 
  • Feeding them a bit more can help provide much-needed calories.

Remember if it's too cold for you, it's probably too cold for your pet, so keep your animals inside.