What our Customers say...
Water Damage Testimonials
I was impressed with the SERVPRO operation. Thanks to them, we were back in our Home Office six weeks after Hurricane Sandy devestated the Long Beach area. It took most other businesses in the area much longer to recover, and be operational than the six weeks we experienced. Our 22,000 square foot ground floor, with the exception of City Hall, is also much larger than just about every other commercial business in Long Beach.
SERVPRO brought in a large generator that we placed on the adjacent Shell Service Station property. We negotiated with Shell to provide fuel for the generator, and they could in turn use it to power their facility, while SERVPRO went to work on our rehab.
SERVPRO had approximately 50 workers on site. They had to replace 2 feet ( from the floor up ) of every sheetrock wall on that ground floor. This had to be coordinated with removing ever inch of carpeting, while jacking up more than 100 work stations to replace that carpet (work done by a carpet vendor).
I was impressed by the SERVPRO management team who had a difficult task to organize the rehab. They had to make sure the 50 men and women working at the site functioned as a unit without getting in each others way. They accomplished this perfectly.
My responsibility was to get our our Home Office up and running as quickly as possible. I'm sure you remember the chaos resulting from moving most of our staff to the Plainview office. The extra 125 people or so at that location was taxing for everyone. If it wasn't for SERVPRO's efficiency, we could have been out of commission much longer than six weeks. I think they did a great job. I would recommend them to anyone finding themselves in a similar situation.
My downstairs den suffered water damage from a heavy rain storm. The Project Manager who came made me feel confident that my home would be taken care of and restored to exactly how to was pre-storm. I was amazed at the thoroughness of the team. I can't commend SERVPRO of Port Jefferson enough for hiring such kind, caring professional and incredibly nice guys. While I hope to never have to go through this experience again you can bet that if I do I will be using SERVPRO of Port Jefferson!
Your crew did a tremendous job and left no stone un-turned...actually no chair, sofa, desk, carpet, etc.! The workers were thorough, courteous and fast. We would not hesitate to call on you again for your services.
We had several inches of water in my basement this week from the rain. What I thought was a disaster turned out to be a temporary inconvenience. SERVPRO was very professional, prompt and polite. I am very impressed with the level of service and could not have asked for anything better They saved the day!
Letter to our project manager: Thank you so very much for the excellent service I received through SERVPRO. From the initial evaluation through the clean-up, everything went smoothly. I'm sure your professionalism as a project manager helped set a good tone for the other employees. Thanks again for your help, and may God Bless you! I hope the tract is a blessing to you and your family. Sincerely Ms.---
24/7/365 is no joke. SERVPRO is really available all hours of each day. Late night pipe break an called SERVPRO they had a crew to me within a few hours. It was unbelievable .
SERVPRO professionals were polite professional and prompt. I was very happy with SERVPROs services.